Datacenter Technician

IONOS; Lenexa (KS); Hybrid; USD 48,000 - 52,000; Full time

Job summary

An established industry player seeks a Data Center Technician to ensure optimal performance of server, storage, and network systems. This role involves hands-on assembly, diagnostics, and maintenance within a dynamic Data Center environment. You will work closely with various teams, ensuring the highest standards of safety and efficiency while contributing to a culture of collaboration and continuous improvement. If you are passionate about technology and eager to grow your skills in a fast-paced setting, this opportunity is perfect for you.

Benefits

Medical Insurance

Vision Insurance

401(k)

Disability Insurance

Tuition Assistance

Qualifications

• 1-2 years of IT experience focusing on hardware/infrastructure.
• Strong communication skills for effective collaboration.
• Knowledge of various hardware brands and operating systems.

Responsibilities

• Assemble and install racks, servers, and network equipment.
• Perform diagnostics and repairs on IT equipment.
• Maintain safety protocols and asset tracking in the Data Center.

Skills

Hardware Troubleshooting

Communication Skills

Teamwork

Windows OS

Linux OS

Education

High School Diploma or GED

A+ Certification

Network+ Certification

Tools

HP Servers

Dell Servers

EMC Storage

Supermicro Equipment

IBM Equipment

Seagate Drives

Job description

This range is provided by IONOS. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$48,000.00/yr - $52,000.00/yr

Direct message the job poster from IONOS

The Data Center Technician ensures that server, storage, network, power, and cooling systems perform optimally within the Data Center rack and stack environment. By maintaining the Data Center this role would prevent loss of data, damage to equipment, and ensure the 5 9’s principal (99.999% uptime environment). Our data center maintains several work shifts and this position is anticipated to primarily work 7:00 AM – 3:30 PM.

Responsibilities:

• Preparation, assembly and installation of racks, servers, storages and network equipment
• Diagnostics of servers, storages and network equipment in both lab and production environments, including repairs by swapping of chassis or small parts (HDD, RAM, CPU, RAID Controller, etc.)
• Installation and documentation of cabling for network connectivity (Ethernet, Fiber)
• Provide assistance to Data Center Provisioning, Data Center Infrastructure, and Network Engineering as needed
• Maintain safety and security protocols, and clean work environments within the Data Center
• Asset tracking of inventory using internal tools for all hardware installed in the Data Center
• Identify assets within the RMA period and provide them to Provisioning for replacement
• Ensure that proper power and cooling to all I.T. equipment is provided by the installation of PDU’s, blanking plates, sealing floor tiles, and cold aisle containment zones
• Collaboration with domestic and international customers or support teams to ensure clear communication via internal ticketing systems
• Maintain SLA’s for ticket resolutions to deliver fast solutions to our customers
• Local and domestic travel to maintain equipment colocation(s)
• Potential international travel for support and training
• Working shifts in a 24/7 environment in a rotational schedule including nights, holidays, weekends (typically approximately every 7 weeks), and on-call, with punctual attendance and attentiveness to the schedule
• Contribute to internal knowledgebase to maintain up-to-date documentation
• Change management including defragmenting racks, IT equipment moves, and planned events
• Assist with other duties assigned by Data Center Service Team Leader or Head of Operations

Required Qualifications:

• High school diploma, GED, or equivalent work experience
• 1-2 years of experience working in an IT role with an emphasis on hardware and/or infrastructure.
• A+ or Network+ Certification or equivalent work experience
• Demonstrate strong spoken and written communication skills
• Prior experience utilizing different hardware brands including, HP, Dell, EMC, Supermicro, IBM, Seagate, etc.
• General knowledge of Windows and Linux operating systems and office suites (Word, Excel, etc.)
• Must have a valid driver’s license and be able to travel to other locations in the Kansas City area using company-provided transportation to our local colocation(s)

Preferred Qualifications:

• Teamwork experience in a 24/7 rotational shift work environment

Physical Requirements and Working Conditions

• The ability to perform the essential responsibilities of this job in the Lenexa office on a hybrid basis (or more as needed to perform essential responsibilities
• The ability to use a computer and telephone for extended periods of time to communicate, create, and access information verbally and digitally
• The ability to lift up to 50 lbs of computer or related equipment
• The ability to climb and stand on a ladder as needed
• The ability to use hands and fingers to manipulate computer equipment with fine detail
• The ability to stand/bend/stretch/reach/kneel/crawl. Etc. as needed
• The ability to regularly sit or stand for extended periods of time.

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This job description is subject to change, but remains in effect until superseded or canceled in writing by the Company.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Tuition assistance

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