Datacenter Technician

Insight Global; Leesburg (VA); On-site; USD 33,062 - 39,950; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement account access with employer matching

Paid sick leave

Flexible spending accounts (HSA, FSA, DCFSA)

Job summary

An established industry player is seeking a dedicated Data Center Technician to ensure the smooth operation of critical systems. This role involves monitoring software, performing diagnostics, and troubleshooting hardware issues. You'll prepare and set up equipment, conduct quality checks, and assist in debugging programs. The ideal candidate will possess a strong foundation in computer hardware and IT support, along with excellent communication and problem-solving skills. Join a dynamic team where you can grow your career in a supportive environment, with comprehensive benefits starting from day one and opportunities for professional development.

Qualifications

• 1+ year experience supporting IT equipment or related technology.
• Basic knowledge of computer hardware, servers, and components.

Responsibilities

• Monitor software to process business and engineering data according to instructions.
• Perform diagnostics and troubleshooting to identify and fix issues.

Skills

Problem-solving skills

Verbal communication skills

Written communication skills

Customer service skills

Interpersonal skills

Time management

Education

High school diploma or GED

Associate's degree in computer programming

Tools

Microsoft Office (Outlook, Excel, Word)

Job description

Sr. Professional Recruiter at Insight Global

Location: Leesburg, VA

Summary:

The main function of a Data Center Technician is to monitor software to process business, scientific, engineering, and other data according to operating instructions.

Job Responsibilities:

1. Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails.
2. Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
3. Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components.
4. Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance.
5. Follows procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician Leads.
6. Monitor the system for equipment failure or errors in performance.
7. Respond to program error messages by finding and correcting problems or terminating the program.
8. Help programmers and systems analysts test and debug new programs.
9. Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports.

Qualifications:

1. High school diploma, GED, or equivalent.
2. Basic knowledge of computer hardware, servers, and components.
3. 1+ year(s) experience supporting IT equipment or related technology.
4. Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word).
5. Flexibility to work non-standard business hours that may include weekends and/or holidays.
6. Associate's degree in computer programming or equivalent training required.
7. 2-4 years experience required.
8. Verbal and written communication skills, problem-solving skills, customer service, and interpersonal skills.
9. Basic ability to work independently and manage one’s time.

Compensation: $24/hr to $29/hr. Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

Industries

Technology, Information and Media