Database Marketing Analyst

Seminole Hard Rock Support Services; United States; On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

401K

Paid time off

Annual bonus

Job summary

Seminole Hard Rock Hotel & Casino Hollywood is seeking a marketing analytics professional to provide technical and organizational support within Advertising & Promotions. The role includes building offers, updating reports, and ensuring data quality across casino marketing platforms.

You will investigate data issues, train users, and prepare ad-hoc analyses while maintaining strong vendor and customer relations in a fast-paced entertainment setting.

Qualifications

• High School Diploma or GED required.
• One year casino marketing experience required.
• One year of experience performing comparable analytical functions required.
• College degree in a related field highly preferred.

Responsibilities

• Ensures compliance with Gaming Commission regulations and company policies.
• Builds offers in Casino Market Place, GHS and TIS systems.
• Maintains and updates reports daily/weekly/monthly.
• Identifies and resolves data quality issues; trains users as needed.
• Prepares ad-hoc analyses when requested.
• Maintains professional relations with vendors and customers.

Skills

Microsoft Office

Excel

Data analysis

Time management

Communication

Education

College degree in related field

Tools

CMP

GHS

Access

Excel

Job description

About Seminole Hard Rock Hotel & Casino Hollywood

Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.

Benefits & Perks

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit www.gotoworkhappy.com/benefits to see our full list of benefits!

Job Description

Under the direction of the Director of Advertising & Promotions, the incumbent is responsible for providing technical and organizational support. Duties include, but not limited to:

Essential Duties and Responsibilities

• Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
• Builds offers in Casino Market Place, GHS and TIS systems.
• Maintains and updates existing reports on a daily, weekly, or monthly basis.
• Investigates and solves data quality issues and trains users as needed.
• Manipulates and sorts player lists in preparations for direct mail vendors.
• Uploads Player Tags in CMP.
• Prepares graphical interpretation of raw data.
• Performs maintenance on various Access forms crated for operational processes.
• Prepares ad-hoc analysis upon request.
• Maintains professional relations with vendors, customers and harmonious relationships with co-workers.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
• Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
• Ensure prompt and discreet notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
• Perform other duties as assigned.

Qualifications

High School Diploma or GED required. One (1) year casino marketing experience and one (1) year experience performing comparable analytical functions also required, or an equivalent combination of education and experience. College degree in a related field highly preferred.

Additional Requirements

• Must be able and willing to work flexible hours to include evenings, weekends and holidays.
• Must be detail-oriented.
• Must possess excellent time management skills.
• Proficient knowledge of Microsoft Office is required.
• Expert skills in Excel are required.
• CMP and GHS experience highly preferred.
• Knowledge of Access is a plus.