Database Engineer II — Troubleshoot, Optimize & Mentor

Amazon Web Services (AWS); Seattle (WA); On-site; USD 124,700 - 168,800; Full time

Job summary

Amazon Web Services, Inc. in Seattle, WA is hiring a Database Engineer II to diagnose and resolve complex database issues and optimize performance across services.

You will collaborate with engineers and support teams to understand root causes and implement scalable improvements. The role requires a strong database foundation, systems engineering knowledge, and software development experience, with a bachelor’s degree and 3 years of related work.

Qualifications

• Bachelor’s degree in computer science or related field; 3 years of experience in job offered or systems engineering, database administration, technical consultant, or related occupation.
• Experience includes 3 years in technical support, 1 year in software development, and 1 year with an object oriented language.

Responsibilities

• Resolve customer technical issues through multiple channels with advanced troubleshooting.
• Staff a support operations role and handle escalated tickets to determine if escalation to service teams is necessary.
• Provide feedback to internal AWS teams and work on complex customer problems spanning multiple AWS services.

Skills

Technical support

Software development

Object oriented language

Education

Bachelor’s degree in computer science or related field

Job description

Amazon Web Services, Inc. in Seattle, WA is hiring a Database Engineer II to diagnose and resolve complex database issues and optimize performance across services.

You will collaborate with engineers and support teams to understand root causes and implement scalable improvements. The role requires a strong database foundation, systems engineering knowledge, and software development experience, with a bachelor’s degree and 3 years of related work.