Data Verification Operator

Ambient.ai; San Francisco (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Ambient.ai is seeking a Data Verification Operator for the Threat Data Analysis Center in San Francisco. This role focuses on AI-assisted alarm monitoring, reviewing alert data, and documenting findings to ensure timely incident handling across security systems.

You will collaborate with internal and external teams, analyze incident data for threats, and support engineering efforts in data collection and product testing. Onsite shifts are available with a dynamic rotation.

Qualifications

• Excellent oral and written communication skills.
• Strong analytical and problem-solving abilities.
• Ability to work well in a team and independently.
• Effective communication between internal and external teams.
• Willingness to learn new technical skills for procedures and communications.
• Above-average computer proficiency.
• Capable of multitasking while staying detail-oriented.
• Comfort with flexible shifts throughout the week.

Responsibilities

• Respond promptly across all channels (Slack, email, phone).
• Review and validate physical security alerts in real time; document findings and escalate issues.
• Analyze security incident data to detect threats and anomalies.
• Monitor and respond to alerts across systems for timely incident handling.
• Collaborate with cross-functional teams to support operations.
• Document incidents clearly using appropriate tools and systems.
• Partner with engineering on data collection, annotation, and product testing.

Skills

Communication skills

Analytical skills

Problem-solving

Team player

Inter-team communication

Willingness to learn

Computer proficiency

Multitasking

Detail-oriented

Flexible shifts

Job description

Build a safer world with us, one incident at a time. Ambient.ai is the category creator and leader in Agentic Physical Security. Powered by Ambient Pulsar, the first reasoning Vision-Language Model purpose-built for physical security, our platform seamlessly integrates with existing security cameras and physical access control systems to unify monitoring, access control, threat assessment, response, and investigations through an always-on reasoning layer that augments security operators with superhuman capabilities. The results: 95% fewer false alarms, investigations 20x faster, and 10x faster response. The momentum speaks for itself: we doubled new ARR in FY26, and have delivered results for world-class customers including Cisco, ServiceNow, SentinelOne, TikTok, Bayer, and MoMA. That kind of momentum creates an environment where great people thrive, and it shows: we recently ranked #71 out of 500 on the Forbes best startup employers list. Founded in 2017 and backed by Andreessen Horowitz, Y Combinator, and Allegion Ventures, Ambient.ai is on a fast-paced journey to fulfill our mission: prevent every security incident possible.

About The Role

The Threat Data Analysis Center (TDAC) is the monitoring hub for physical security & life safety incidents captured by Ambient.ai. The Data Verification Operators are responsible for reviewing and analyzing alert data, images, and videos related to access control, life safety, or other security incidents. In this role, operators perform AI-assisted alarm monitoring and data verification, working with internal and external teams, and must ensure that all actions taken are done in a timely manner and documented appropriately.

Shift Schedules

• Wednesday – Sunday, 11:00 PM – 7:30 AM PT
• Friday – Tuesday, 11:00 PM – 7:30 AM PT
• Friday – Tuesday, 6:00 AM – 2:30 PM PT

What You’ll Do

• Respond promptly across all communication channels, including Slack, email, phone, and other platforms
• Review and validate physical security alerts in real time, documenting findings, escalating issues, and identifying patterns to improve product performance and workflows
• Analyze security incident data to detect potential threats, anomalies, and vulnerabilities
• Monitor and respond to alerts and notifications across all systems to ensure timely and effective incident handling
• Collaborate with cross-functional teams to support operational continuity and incident resolution
• Document incidents clearly and accurately using appropriate tools and systems
• Partner with engineering teams on data collection, annotation, and product testing efforts

What You’ll Bring

• Excellent oral and written communication skills
• Excellent analytical and problem-solving skills
• Works well in a team environment as well as independently
• Able to communicate effectively between internal and external teams
• Willingness and ability to learn new technical skills that will be required to execute procedures and communications properly
• Above-average computer proficiency
• Strong analytical and problem-solving capabilities
• Ability to multitask while remaining detail-oriented
• Willingness and ability to learn new technical skills that will be required to execute procedures and communications properly
• Willing to sit for extended periods while maintaining a laser focus on acknowledging alerts
• Be willing to work flexible shifts throughout the week, but all efforts will be made to accommodate consistent shift schedules

Why Join Us

• We are creating an entirely new category within a 120+ billion-dollar physical security industry and looking for team members who are also passionate about our mission to prevent every security incident possible
• We have an impressive customer roster of F500 companies, including Adobe, SentinelOne, and TikTok
• You’ll receive everything you need to hit the ground running, including cutting-edge equipment and branded gear
• Enjoy a full range of opportunities to connect with your awesome co-workers
• We love to hike, are foodies, and love music! Check out our most recent Ambient Spotify Playlist

#Onsite

Ambient.ai is proud to be an Equal Opportunity Employer. Ambient does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. Ambient is an E-Verify participant.