Data Support Assistant: Meals On Wheels

VOA Colorado; Commerce City, Northern (CO, KY); Hybrid; USD 44,000 - 46,000; Full time

Benefits offered by this job

Vacation Time

Paid Holidays

Health, Dental, Vision

Tuition Assistance

Job summary

Volunteers of America Colorado is seeking a Meals on Wheels Data Support Assistant to provide program support such as data entry, reporting, and database management. The role emphasizes accuracy and confidentiality while assisting the Meals on Wheels Department and Aging & Nutrition Services Division.

Based in Commerce City, CO, the position is full-time, Monday through Friday, 8:00 am to 4:30 pm, with occasional holidays or Saturdays.

Qualifications

• Two years' experience in an office/ administrative environment.
• Strong computer skills with proficiency in Word and Excel.
• Strong analytical skills with the ability to interpret data sets.
• Detail-oriented mindset with focus on data accuracy and quality assurance.

Responsibilities

• Build and maintain professional relationships with coworkers, management, program participants, volunteers, and the public.
• Prepare and manage daily route sheets, meal schedules, changeovers, and reschedules with accurate distribution of food boxes.
• Maintain and update designated databases (ServTracker) including meal schedules and service units.
• Create and distribute route sheets, meal forecasts, and relevant information to departments and management.
• Assist in maintaining program data, status reports, logs, waiting lists, and other records.
• Provide ServTracker data support for the Meals on Wheels Program.
• Ensure accurate and up-to-date database management to support internal and external reporting needs.
• Collaborate with the Program Manager to finalize monthly routing for new and relocated clients.
• Support reporting, data input, and other administrative tasks as required by the Program Manager.
• Work closely with the Senior Data Support Specialist to align data management practices and support monthly reporting.
• Maintain confidentiality of all program participants.

Skills

Excel

Word

Analytical skills

Attention to detail

Data entry

Time management

Education

Associate degree or equivalent

Tools

ServTracker

Job description

Description

Why Volunteers of America

Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart, and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities.

The Meals on Wheels Data Support Assistant is responsible for program support functions including but not limited to; daily route sheet management, data entry, reporting, record-keeping, systems management, and providing administrative support to the Meals on Wheels Department and the Aging & Nutrition Services Division.

Essential Duties and Responsibilities

• Build and maintain professional, trusting relationships with coworkers, management, program participants, volunteers, and the public.
• Prepare and manage daily route sheets, meal schedules, changeovers, and reschedules, ensuring accurate distribution of emergency food boxes, breakfast boxes, weekend, holiday, and pantry boxes.
• Maintain and update designated databases (ServTracker), including meal schedules, service units, holds/suspensions, and off-perms, while ensuring all system tasks are completed accurately.
• Create and Distribute route sheets, meal preparation forecasts, and relevant information to departments, coworkers, and management.
• Assist in maintaining program data, including status reports, logs, waiting lists, and other records, as directed by the Program Manager or Director(s).
• Provide ServTracker data support for the Meals on Wheels Program.
• Ensure accurate and up-to-date database management to support internal and external reporting needs.
• Collaborate with the Program Manager to finalize monthly routing for new and relocated clients, optimizing delivery efficiency.
• Support reporting, data input, and other administrative tasks as required by the Program Manager.
• Work closely with the Senior Data Support Specialist to align data management practices and support monthly reporting.
• Maintain confidentiality of all program participants.
• Perform additional duties as assigned.

SUPERVISORY RESPONSIBILITIES · N/A

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

• While performing the duties of this position the employee is regularly required to talk or hear.
• An extended period at a desk is required.
• The noise level is low to high depending on program activities.

POSITION TYPE AND EXPECTED HOURS OF WORK · Full Time

Monday – Friday 8:00am- 4:30pm and some designated holidays and or Saturdays.

LOCATION · 4915 East 52nd Avenue Commerce City, CO 80022

SALARY: $21.00-$22.00/hourly non exempt

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact [e-mail] to begin the Interactive Process.

Benefit eligibility is based on job type/status

• Vacation Time
• Separate Sick Time
• Paid Holidays
• Floating Holidays
• Personal Days
• Volunteer/Wellness Day
• Tuition Assistance
• Pension Plan
• 403b Retirement Plan with Agency Match
• Health, Dental, Vision, Pet Insurances
• Life Insurance
• Accident Insurance
• Employee Assistance/Work Life Balance Program
• Employee Discount Program
• LifeLock with Norton
• Public Service Loan Forgiveness

Volunteers of America is an EEO Employer

Position will remain open until filled

VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE

VETERANS STRONGLY ENCOURAGED TO APPLY

Requirements

MINIMUM QUALIFICATIONS OF POSITION

• Associate degree or equivalent relevant experience.
• Two years' experience in an office/ administrative environment.
• Strong computer skills with proficiency in Word and Excel.
• Strong analytical skills with the ability to interpret complex data sets and generate actionable insights.
• Experience with data entry and maintaining accurate records in a database management system.
• Detail-oriented mindset with a focus on data accuracy and quality assurance.
• Own transportation, valid Colorado driver’s license, and proof of insurance.

PREFERRED QUALIFICATIONS OF POSITION

• Keyboarding skills of 40 W.P.M.
• Excellent communication skills, with the ability to convey technical concepts to non-technical audiences.
• Proven track record of managing data projects from conception to completion, including data migration and system upgrades.
• Strong computer skills with proficiency Excel Formulas.
• Ability to work with diverse issues, sensitive to senior issues and concerns.

KNOWLEDGE AND SKILLS

• Attention to detail and accuracy.
• Good organizational skills.
• Strong oral and communication skills.
• Strong computer skills with proficiency in Word and Excel.
• Poise and diplomacy when in contact with partnered agencies, clients, donors, other service providers and all regulatory agencies and funding sources.
• Clear understanding and respect for maintaining client confidentiality.
• Ability to work independently, exercise good judgment, and participate as a member of an interdisciplinary team.
• Ability to work autonomously, demonstrate sound judgment, and actively contribute as a member of the Meals on Wheels team.

COMPETENCIES

• Models core culture attributes of Volunteers of America – Colorado Branch that includes “AIRS” (Accountability, Integrity, Respect and Service).
• Models and pursues with vigor Volunteers of America- Colorado Branch three critical virtues HHS (Hungry, Humble, and People Smart)