Data Security Delivery Lead

Cognizant

Charlotte (NC)

On-site

USD 137,000 - 160,000

Full time

7 days ago

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Holidays

Paid Time Off

401(k)

Disability - Long-term

Disability - Short-term

Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant in Charlotte, NC is seeking a Data Security Delivery Lead / Manager to oversee end-to-end service delivery for enterprise Data Protection. You will manage across DSPM, Cryptographic Services, and Data Masking programs, ensuring SLA adherence, quality, and customer satisfaction.

This role requires strong governance, agile leadership, and the ability to coordinate multiple teams in a fast-paced environment. Note: visa transfer or sponsorship is not available now or in the future.

Qualifications

10+ years in IT service delivery, cybersecurity delivery, or program management.
Experience managing large-scale security, infrastructure, or managed services engagements.
Strong knowledge of Data Security, DSPM, Cryptographic Services, and Data Masking.
Experience with SLA/KPI management, stakeholder engagement, and executive reporting.
Agile, Scrum, and backlog management; ITIL processes; and voting governance.

Responsibilities

Own end-to-end service delivery across Data Protection programs, ensuring SLAs, KPIs, quality, and client commitments.
Lead daily governance, delivery reviews, incident management, and backlog prioritization.
Manage governance forums, stakeholder reviews, status reporting, and executive communications.
Coordinate delivery across DSPM, Cryptographic Services, and Data Masking teams.
Monitor metrics, performance, capacity planning, and workload distribution.
Drive risk, issue, dependency, escalation, and change management processes.
Partner with client stakeholders to address priorities and maintain satisfaction.
Facilitate Agile delivery, sprint planning, backlog governance, and continuous improvement.
Ensure compliance with security policies and service management practices.
Identify opportunities to improve processes and increase delivery efficiency.

Skills

IT service delivery

Cybersecurity delivery

Program management

Agile delivery

SLA KPI management

Jira

ServiceNow

Executive reporting

Stakeholder management

Leadership

Education

PMP certification

ITIL certification

SAFe certification

Tools

Jira

ServiceNow

DSPM tools

Data masking tools

Job description

Practice - CIS - Cloud, Infrastructure, and Security Services

About Cloud Infrastructure & Security Services: Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about embracing digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the rapidly evolving needs of the digital era. Our holistic approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to run the business in a secure environment.

Job Summary

We are seeking a Data Security Delivery Lead / Manager to oversee end-to-end delivery, governance, and client engagement for enterprise Data Protection services. This role will manage delivery across multiple data security towers, ensuring operational excellence, SLA adherence, stakeholder satisfaction, and continuous service improvement. The ideal candidate will possess strong managed services delivery experience, data security domain knowledge, and the ability to lead cross-functional teams in a fast-paced environment. This position requires a combination of delivery leadership, operational governance, and client relationship management.

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

In this role, you will:

Own end-to-end service delivery across Data Protection programs, ensuring adherence to SLAs, KPIs, quality standards, and client commitments.
Lead daily operational governance, including stand-ups, delivery reviews, incident management, and backlog prioritization activities.
Manage governance forums, stakeholder reviews, status reporting, and executive communications.
Coordinate delivery across Data Security Posture Management (DSPM), Cryptographic Services, and Data Masking teams.
Monitor operational metrics, service performance, utilization, capacity planning, and workload distribution across delivery teams.
Drive risk, issue, dependency, escalation, and change management processes to ensure successful program delivery.
Partner with client stakeholders to understand business priorities, address concerns, and maintain high levels of client satisfaction.
Facilitate Agile delivery processes, sprint planning, backlog governance, and continuous improvement initiatives.
Ensure operational compliance with security policies, governance standards, and service management practices.
Identify opportunities to improve processes, increase efficiency, and enhance service delivery performance across the engagement.

What you need to have to be considered

10+ years of experience in IT service delivery, cybersecurity delivery, managed services, or program management roles.
Proven experience managing large-scale security, infrastructure, or managed service engagements.
Strong understanding of Data Security, Data Protection, DSPM, Cryptographic Services, Data Masking, or related security domains.
Experience with service delivery governance, SLA/KPI management, stakeholder engagement, and executive reporting.
Strong knowledge of Agile delivery methodologies, Scrum practices, and backlog management processes.
Experience with ITIL service management processes, incident management, problem management, and change management.
Hands‑on experience with Jira, ServiceNow, reporting dashboards, and operational governance tools.
Strong leadership, communication, stakeholder management, and conflict resolution skills.
Ability to manage multiple teams, priorities, escalations, and competing business demands in a dynamic environment.
PMP, ITIL, Agile, SAFe, or related delivery management certifications are preferred.

Applications will be accepted until 14 Sep 2026.

Salary and Other Compensation:

The annual salary for this position is between $[136,500 -160,000] depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: