Data Scientist - Trust & Safety

TikTok; San Jose (CA); On-site; USD 144,000 - 329,334; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) savings plan with company match

Paid parental leave

Short-term and long-term disability coverage

Life insurance

Wellbeing benefits

Paid holidays and personal time

Job summary

A leading social media platform is seeking a Data Scientist for its Trust & Safety team in San Jose. This key role entails analyzing large data sets to inform strategies that ensure user safety and content integrity. Candidates should have 5+ years of experience in data science and be proficient in SQL, R/Python, and data visualization tools. The role offers a salary range of $144,000 to $329,334 annually, plus comprehensive benefits, in a fast-paced and rewarding environment.

Qualifications

• 5+ years of experience in data science, analytics, or quantitative analysis.
• Experience with SQL, ETL, R/Python, Tableau, and Excel.
• Ability to independently design and apply ML/AI solutions.

Responsibilities

• Support project execution and strategic planning using data.
• Design and monitor core metrics; perform root cause analysis.
• Develop metrics and visualization tools to evaluate risks.

Skills

Data science

Analytics

Quantitative analysis

SQL

R/Python

Tableau

Excel

Machine Learning

Problem-solving

Education

Degree in a quantitative discipline (Statistics, Economics, Computer Science, Mathematics, Engineering)

Tools

Tableau

Excel

Job description

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Responsibilities

The Trust & Safety team at TikTok ensures that our global community is safe and empowered to create and enjoy content across all of our applications. The mission of data science is to help Trust & Safety make many good decisions using data. As a member of our team, you are instrumental in ensuring that we use data to keep our users and community safe. You will help scope out projects, ideate on new strategies, and most importantly, use data to find insights, diagnose problems and tell compelling stories. You will partner with a variety of stakeholders across operations, policy, product and engineering teams both locally and globally. This role may be based in San Jose and New York City.

• Work with large and complex data sets to support project execution and strategic planning
• Design and monitor core metrics; perform root cause analysis to explain drivers
• Collaborate closely with the global Trust and Safety team, proactively providing insights and recommendations and overseeing the macro direction of the business
• Influence stakeholders through data‑based recommendations and mobilize cross‑functional teams by telling compelling stories with data to drive business impact and innovative breakthroughs
• Use data and insights to form best‑in‑class heuristics to proactively detect and disarm safety incidents
• Develop metrics and visualization tools to evaluate risks of the platform and the impact of safety strategies

Qualifications

Minimum Qualifications

• 5+ years of experience in data science, analytics or quantitative analysis
• Experience working with SQL, ETL, R/Python, Tableau, Excel
• Experience building data infrastructure and implementing reporting solutions
• Experience with creating data visualizations to communicate metric performance
• Independently design, research, develop and apply ML/AI solutions to solve business problems, including prediction, optimization, segmentation and so on
• Ability to solve problems using quantitative approaches and strong communication skills across technical and non‑technical audiences to communicate complex concepts and analytical results to drive business impact
• Degree in a quantitative discipline (e.g., Statistics, Economics, Computer Science, Mathematics, Engineering); proficient in English as a working language

Preferred Qualifications

• Experience of working in online content platforms, Trust & Safety or risk management
• Experience working with international partners in different time zones
• Passion for social technology products and a curiosity to learn and grow with a fast paced company

Trust & Safety

Content that this role interacts with includes images, video, and text related to everyday life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.

TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

About TikTok

TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Job Information

Compensation: $144,000 – $329,334 annually. Compensation may vary depending on qualifications, skills, competencies, and location. Benefits include medical, dental, and vision insurance; a 401(k) savings plan with company match; paid parental leave; short‑term and long‑term disability coverage; life insurance; wellbeing benefits; and paid holidays and personal time.