Data Scientist - TikTok Local Services (San Jose)

TikTok; San Jose (CA); On-site; USD 179,000 - 277,000; Full time

Job summary

TikTok is seeking a data scientist to enhance the data infrastructure for local services, improve transaction conversion, and monitor performance metrics. The role requires collaboration with global partners and deep analysis of the creator/content ecosystem to drive business decisions.

You will translate business needs into data-driven insights, own analytical reports, and help identify opportunities for growth across departments and markets.

Qualifications

• Must have a degree in a data science–related field and several years of experience applying data science to business problems.
• Ability to understand business needs and translate them into data-driven solutions.
• Experience analyzing creator and content ecosystems is highly valued.

Responsibilities

• Build and improve the operational data infrastructure for TikTok local services, including online/offline activities, transaction processes, search/recommendation modules, and monitoring.
• Quantify how operational activities affect transaction conversion and quantify each activity's impact across industries.
• Monitor key metrics, diagnose fluctuations, and propose optimizations and improvements.
• Communicate with business teams, produce analyses, and help identify growth opportunities.

Skills

Bachelor's degree in data science

3+ years data science experience

Data-driven decision making

Bilingual Chinese-English

Creator/content ecosystem analysis

Education

Bachelor's degree in data science

Job description

Responsibilities

About the Team

TikTok’s data scientist team is a critical component of the platform’s success, responsible for leveraging data to enhance user experience, optimize content delivery, and drive business decisions. As a leading social media app known for its short-form video content, TikTok relies heavily on data science to stay ahead in the market.

Responsibilities

• Build and improve the operational data infrastructure for TikTok local services. This includes managing both online and offline activities, video-merchant matching processes, transaction processes, search/recommendation modules, traffic monitoring, and supply monitoring. Ensure data accuracy and alignment with business scenarios.
• Develop a deep understanding of the impact of operational activities on transaction conversion rates and scientifically calculate the contribution of each activity to transaction improvements across various industries.
• Regularly monitor key metrics, clearly identify reasons for metric fluctuations, and provide optimization and improvement suggestions.
• Enhance communication with the business team, regularly produce analysis reports, and proactively help the business identify potential growth opportunities.

Qualifications

Minimum Qualifications

• Bachelor’s degree in a data science related field
• 3+ years of work experience in data science or data science related field
• Background in data-related fields such as statistics, computer science, business analytics, or quantitative analysis
• Strong curiosity, the ability to proactively understand business needs, quickly grasp business logic, and translate it into data-driven problems
• Experience in creator and content ecosystem analysis
• Proficiency in Chinese and English is required to collaborate with global partners and key stakeholders based in Mandarin-speaking markets, where Mandarin is a primary working language

Preferred Qualifications

• Excellent communication and coordination skills
• Ability to collaborate effectively across departments
• Strong sense of ownership, responsibility, and teamwork
• Industry experience related to local services (dine-in, online order, travel ota) and ops strategy/sales management analysis
• Experience in model development (causal inference, data mining, etc.)

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $179200 - $277200 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.