Data Science Intern - Customer Analytics and Data Enablement

Deltek, Inc.; Herndon (VA); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Healthcare benefits

401(k) with company match

Paid vacation and holidays

Disability coverage

Tuition reimbursement

Job summary

Deltek, Inc. in Herndon, VA is seeking a Data Science Intern to analyze customer health and CRM data and collaborate with data scientists and business stakeholders to turn raw data into actionable insights.

You will gather requirements, clean and analyze data, engineer features, and create clear visual narratives for non-technical audiences while documenting methodologies for reproducibility.

Qualifications

• Currently pursuing a Bachelor's or Master's degree in Data Science, Statistics, Computer Science, Information Systems, Business Analytics, or a related field

Responsibilities

• Meet directly with business stakeholders to elicit requirements, ask clarifying questions, and translate loosely defined business problems into well-scoped analytical questions
• Support the team in collecting, cleaning, and analyzing customer health and CRM datasets to answer those business questions
• Structure data-driven approaches to solve business problems, checking back in with stakeholders as understanding evolves
• Perform exploratory data analysis to identify patterns, anomalies, and insights in large datasets from multiple sources
• Create features from structured and unstructured data, applying feature engineering techniques to enhance model performance
• Build visualizations and narratives that make complex analysis accessible to non-technical audiences
• Document methodologies, assumptions, and limitations thoroughly to ensure reproducibility and knowledge transfer

Skills

Python

SQL

Communication

Data analysis

Education

Pursuing Bachelor's or Master's degree in Data Science/CS/Statistics

Tools

dbt

Snowflake

Job description

About the Role

Deltek's Data Science and Enablement Engineering team is looking for an Intern to support analysis and semantic modeling of customer health and CRM data. You'll work directly with data scientists, data modelers, and business stakeholders to turn raw data into insights that inform how we understand and support our customers. This role isn't just technical: you'll spend real time with business users, asking questions, pressure-testing assumptions, and making sure the data work answers the question being asked.

Recent and ongoing projects on the team include analyzing license expansion opportunities, identifying cross-sell potential, building churn risk models, standing up an MCP server for AI, and creating a unified semantic model to provide a source of truth to AI. You may contribute to similar initiatives.

What You'll Do

• Meet directly with business stakeholders to elicit requirements, ask clarifying questions, and translate loosely defined business problems into well-scoped analytical questions
• Support the team in collecting, cleaning, and analyzing customer health and CRM datasets to answer those business questions
• Structure data-driven approaches to solve business problems, checking back in with stakeholders as understanding evolves
• Perform exploratory data analysis to identify patterns, anomalies, and insights in large datasets from multiple sources
• Create features from structured and unstructured data, applying feature engineering techniques to enhance model performance
• Build visualizations and narratives that make complex analysis accessible to non-technical audiences
• Document methodologies, assumptions, and limitations thoroughly to ensure reproducibility and knowledge transfer

• Currently pursuing a Bachelor's or Master's degree in Data Science, Statistics, Computer Science, Information Systems, Business Analytics, or a related field
• Comfort initiating conversations with business users to gather requirements and clarify ambiguous asks; this role requires more direct stakeholder interaction than a typical technical internship
• Understanding of major data modeling paradigms (3NF, star schema, etc.) and database technology concepts
• Proficiency in Python
• SQL skills, with experience querying relational databases
• Strong written and verbal communication skills

Preferred

• Basic understanding of machine learning concepts (regression, classification, clustering, time series, feature engineering) and comfort discussing tradeoffs and real-world applications, even without production ML experience
• Exposure to dbt
• Experience with Snowflake or other cloud data warehouses
• Prior coursework or project experience with CRM, customer analytics, or churn/health-scoring data
• Experience presenting analysis to non-technical stakeholders, or other experience directly gathering required from business users (client-facing roles, consulting, product work, etc.)

The U.S. hourly range for this position is $20.00 - $22.00. This range is subject to change as Deltek takes a number of factors into consideration when determining individual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity.

• Employees have access to healthcare benefits, a 401(k) plan and company match, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement.