Data & Reporting Analyst

Insight Global

Glendale (AZ)

On-site

USD 85,000 - 115,000

Full time

14 days+

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Job summary

Insight Global is seeking a Data & Reporting Analyst to develop and administer operational reporting, dashboards, and performance metrics across manufacturing, training, warehouse, facilities, and maintenance operations.

You will transform complex data into actionable insights, support KPI/SLA/OKR reporting, and partner with program leadership to drive data governance, accuracy, and continuous improvement throughout the Digital Systems Integration organization.

Qualifications

3–7+ years of experience in data analytics, reporting, business intelligence, operational analysis, business analysis, or program reporting.
Experience supporting manufacturing, logistics, or enterprise operations.
Strong knowledge of KPI development, data governance, and dashboards.
Proficiency with Excel, Power BI, and SQL.

Responsibilities

Develop and maintain operational reporting and dashboards.
Support KPI, SLA, and OKR performance reporting.
Coordinate data integration across ERP, MES, PLM, and LMS systems.
Provide executive-level reporting materials and trend analyses.
Collaborate with stakeholders to refine metrics and governance.

Skills

Data analytics

KPI reporting

Data visualization

Process improvement

Tools

Power BI

SQL

Power Query

Excel

Job description

Job Description

Position Summary

The DSI – Data & Reporting Analyst is responsible for the development, administration, maintenance, and continuous improvement of operational reporting, analytics, dashboards, and performance measurement solutions.

This role serves as the primary reporting and analytics resource within the Digital Systems Integration organization, responsible for transforming operational data into meaningful business insights that support decision-making across Manufacturing, Training, Warehouse Operations, Facilities Operations, Maintenance Operations, and Program Leadership.

Working under the direction of the Operations Manager – Digital Systems Integration, the Data & Reporting Analyst establishes and maintains the program's reporting framework, supports KPI/SLA/OKR performance management, and enables data-driven governance through the development and administration of dashboards, scorecards, executive reports, and analytics solutions.

The position plays a critical role in creating a centralized source of truth for operational performance while supporting the transition from program mobilization through operational ramp and long-term optimization.

Key Responsibilities

Operational Reporting Development

Design, develop, deploy, and maintain reporting solutions that support operational visibility across all workstreams.

Support reporting related to:

Manufacturing performance
Workforce readiness
Recruiting performance
Training compliance
Warehouse operations
Inventory management
Facilities performance
Maintenance performance
Systems adoption
Program governance

Ensure reporting solutions provide timely, accurate, and actionable information.

Dashboard Development & Administration

Develop and administer operational dashboards supporting various stakeholder groups.

Create and maintain:

Executive dashboards
Program scorecards
Operational performance dashboards
Workforce dashboards
Quality dashboards
Readiness dashboards
KPI scorecards
SLA compliance dashboards

Ensure dashboards remain intuitive, reliable, and aligned with business requirements.

KPI, SLA & OKR Reporting

Support administration of program performance measurement frameworks.

Monitor and report on:

KPI performance
SLA compliance
OKR achievement
Workforce metrics
Operational readiness indicators
Production metrics
Service delivery metrics

Validate reporting methodologies and ensure consistent application of metric definitions across all modules.

Partner with leadership teams to refine measurement frameworks as operational maturity increases.

Data Integration & Validation

Support collection, validation, and consolidation of information from multiple business systems.

Coordinate reporting from:

ERP platforms
MES platforms
PLM platforms
CMMS platforms
LMS platforms
Recruiting systems
Workforce management systems
Manual operational data sources

Ensure reporting data is accurate, complete, and appropriately reconciled across systems.

Data Governance & Quality Management

Support the establishment and enforcement of data governance standards.

Assist with:

Data validation
Data reconciliation
Master data reviews
Data quality assessments
Metric standardization
Reporting governance

Identify data integrity issues and coordinate corrective actions with system owners and operational stakeholders.

Executive Reporting Support

Develop concise, executive-level reporting materials that communicate program performance, risks, and opportunities.

Prepare:

Executive summaries
Weekly operational reports
Monthly performance reviews
Steering committee materials
Leadership scorecards
Trend analyses

Transform complex operational data into clear and actionable business insights.

MES-Centric Operational Analytics

Support reporting and analytics efforts focused on Assembly and Fabrication operations.

Develop reporting related to:

Production throughput
Work order completion
Labor utilization
Cycle times
Process performance
Production quality
Traceability metrics
Manufacturing readiness

Support analysis of Assembly launch performance and ongoing production optimization initiatives.

Workforce & Training Analytics

Partner with Recruiting and Training organizations to provide visibility into workforce readiness.

Support reporting related to:

Hiring progress
Training completion
Certification tracking
Workforce deployment
Retention trends
Productivity ramp curves
Time-to-readiness

Provide insights that support production staffing decisions and operational planning.

Warehouse, Facilities & Maintenance Analytics

Develop reporting supporting operational support organizations.

Monitor and report on:

Warehouse Operations
Inventory accuracy
Receiving performance
Fulfillment performance
Material availability
Warehouse productivity
Facilities Operations
Service request performance
Vendor performance
Facility readiness
Utility-related metrics
Maintenance Operations
Work order performance
PM compliance
Asset reliability
Maintenance backlog
MTBF / MTTR reporting

Ensure support organizations maintain visibility into operational performance and service delivery.

Reporting Automation & Process Improvement

Identify opportunities to improve reporting efficiency through automation and standardization.

Support:

Automated reporting
Dashboard enhancement
Data consolidation
Manual effort reduction
Self-service reporting

Continuously improve reporting processes to increase accuracy, consistency, and usability.

Stakeholder Engagement

Partner with:

Manufacturing Operations
Training Organization
Warehouse Leadership
Facilities Leadership
Maintenance Leadership
Business Systems Analysts
Program Leadership
Client Stakeholders

Gather reporting requirements and ensure analytical solutions meet business needs.

Act as a trusted resource for operational performance analysis and reporting strategy.

Governance Support

Support execution of program governance activities.

Maintain:

KPI libraries
SLA repositories
Reporting catalogs
Executive dashboards
Governance scorecards
Performance review materials

Support governance reviews and operational performance meetings.

Phase 1 & Phase 2 Responsibilities

Phase 1 – Reporting Framework Development

Support:

KPI development
SLA definition
Reporting architecture design
Dashboard framework creation
Data source identification
Governance model design

Establish the reporting infrastructure required to support operational launch.

Phase 2 – Operational Launch & Workforce Ramp

Support:

Assembly launch reporting
Workforce readiness reporting
Executive dashboard activation
Operational performance tracking
Daily governance reporting
Readiness assessments

Provide timely operational visibility during critical startup activities.

Long-Term Operational Analytics

As operations mature:

Expand dashboard capabilities
Improve forecasting and trend analysis
Increase reporting automation
Support predictive analytics initiatives
Enhance executive reporting sophistication

Help establish a data-driven operating culture across the

Governance & Documentation

Maintain and support:

Reporting standards
KPI definitions
SLA definitions
Dashboard documentation
Data governance records
Reporting procedures
Business rules documentation
Reporting catalogs
Executive reporting templates

Ensure all reporting artifacts remain accurate, controlled, and version managed.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Required Qualifications

3–7+ years of experience in data analytics, reporting, business intelligence, operational analysis, business analysis, or program reporting
Experience supporting manufacturing, industrial operations, logistics, engineering programs, data center operations, or enterprise business functions

Strong understanding of: