Data & Quality Improvement Analyst

University of Texas Southwestern Medical Center; Dallas (TX); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

PPO medical plan

Paid Time Off

Retirement programs

Parental leave

Wellness programs

Tuition reimbursement

PSLF eligible employer

Job summary

UT Southwestern Medical Center is seeking a Data & Quality Improvement Analyst for the Texas Behavioral Health Center to turn data into actionable insights that improve behavioral health care in North Texas. You will design, build, and automate reports, dashboards, and performance measures to guide clinical, quality, regulatory, and financial decisions.

Working with Epic and other large databases, you will pull, validate, and analyze data, identify data quality issues, and present complex

Qualifications

• Bachelor's Degree in healthcare, computer science, nursing, mathematics, or relevant field.
• 2 years of relevant experience; equivalent work may substitute for education.
• Master's Degree in related field (preferred).
• Lean Six Sigma Green Belt certification preferred.

Responsibilities

• Design, develop, and automate clinical, quality, operational, and performance metrics.
• Develop and maintain automated reports and dashboards to support decision-making.
• Extract, validate, transform, and summarize data from Epic and large databases.
• Analyze data to track clinical processes, operational performance, and KPIs.
• Maintain data definitions and reporting methods; ensure documentation.
• Present data using clear reports and dashboards.
• Mentor junior staff and participate in special projects as needed.

Skills

Power BI

Tableau

Excel

SQL Server

Epic data extraction

Education

Bachelor's Degree

Master's Degree (preferred)

Tools

Power BI

Tableau

Epic

Job description

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the No. 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

TEXAS BEHAVIORAL HEALTH CENTER

The Texas Behavioral Health Center is a newly completed state-funded psychiatric hospital opening in Dallas' Southwestern Medical District that is owned by the Texas Health and Human Services Commission (HHSC) and operated by UT Southwestern Medical Center.

When fully operational, the 505,000-square-foot facility will house 292 beds - 200 for adult patients and 92 for children and adolescents. As DFW's first state-funded behavioral health hospital, it is designed to deliver state-of-the-art, patient-centered care in a modern and healing environment. The center provides comprehensive behavioral health treatment and features private patient rooms, abundant access to natural light and nature, and thoughtfully designed spaces that promote recovery. The hospital will also provide training to all behavioral health disciplines.

As employees of UT Southwestern, team members will join a world-class academic medical center committed to patient-centered care, innovation, interdisciplinary collaboration, and preparing patients for successful reintegration into their families and communities. With competitive benefits and a mission-driven culture, Texas Behavioral Health Center offers an unparalleled opportunity to make a lasting impact on mental health care in North Texas. Learn more about Texas Behavioral Health Center here!

JOB SUMMARY

Texas Behavioral Health Center (TBHC) is looking for a Data & Quality Improvement Analyst to turn data into insights that improve behavioral health care in North Texas. Working with minimal supervision, you'll design, build, and automate the reports, dashboards, and performance measures that guide clinical, quality, operational, regulatory, and financial decisions.

You'll pull, validate, and analyze data from Epic and other large databases, spot data quality issues, and present complex information in a clear and credible way. You'll also work with clinicians, operations leaders, and quality teams on improvement projects, and you'll keep data definitions and reporting methods consistent and well documented.

BENEFITS

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  Bachelor's Degree in healthcare, computer science, nursing, mathematics, or relevant field

• Experience
  2 years of relevant experience. Equivalent years of work experience may substitute for educational requirements.

Preferred

• Education
  Master's Degree in related field

Lean Six Sigma Green Belt certification preferred
Experience with Power BI and/or Tableau preferred
Strong understanding of Excel fuctions, formulas, data manipulation, and analysis
Previous experience with relational databases and SQL Server
Experience extracting, querying, validating, and analyzing data from Epic or other electronic health record system

JOB DUTIES

• Design, develop, and automate clinical, quality, operational, and performance metrics. Maintain knowledge base of data requirements and measure definitions.
• Design, develop, and maintain automated reports and dashboards to support operational, clinical, quality, regulatory, and financial decision-making.
• Extract, validate, transform, and summarize data from Epic and other large databases using data management, querying, and analytical skills.
• Develop and maintain data processes to automate recurring reports and regulatory reporting requirements.
• Analyze and organize data using appropriate analytical and statistical methods to efficiently track clinical processes, operational performance, patient outcomes, and other key performance indicators.
• Use data visualization tools to present complex information in clear, credible, and understandable reports and dashboards.
• Implement analytic approaches and technical methodology; execute work plan tasks as assigned.
• Use judgement to distinguish relevant from irrelevant information and identify data quality issues or inconsistencies.
• Use factual data to produce and deliver credible and understandable reports and analytics.
• Participate on multi-disciplinary teams and provide comprehensive analytical support for clinical, operational, quality improvement, and performance initiatives.
• Assist in the interpretation of data to identify opportunities for improved healthcare delivery, operational efficiency, and performance.
• Maintain data definitions, reporting methodologies, and documentation to support consistency and reliability of analytics.
• Participate in special projects as needed.
• May provide mentoring and guidance to less experienced staff.
• Performs other duties as assigned.

Knowledge, Skills and Abilities

• Work requires critical thinking skills.
• Work requires a systems-approach to problem solving.
• Work requires the employee to be a self-starter and innovative problem solver.
• Work requires effective communication and technical content and interpersonal skills.
• Work requires experience with Microsoft Office Suite (Excel, Word, PowerPoint).
• Must have a strong understanding of Excel functions, formulas, data manipulation, and analysis.
• Work requires previous experience with relational databases and SQL Server.
• Work requires previous experience developing and maintaining dashboards and data visualizations using Tableau and/or Power BI.
• Experience extracting, querying, validating, and analyzing data from Epic or other electronic health record systems is preferred.
• Experience automating recurring reports, data processes, or regulatory reporting is preferred.
• Work requires the ability to translate operational and business requirements into analytical solutions, reports, dashboards, and other data products.

PACT STATEMENT

P-Problem Solving: Employees take ownership in solving problems effectively, efficiently, and to the satisfaction of customers, or managers. They show initiative in addressing areas of concern before they become problems.

A-Ability, Attitude and Accountability: Employees exhibit ability to perform their job and conduct themselves in a professional and positive manner reflecting a professional environment readily assuming obligations in a dependable and reliable manner.

C-Communication, Contribution, and Collaboration: Who are our Customers? Anyone who requests our help, needs our work product, or receives our services. Employees focus on customer service with creative solutions while improving the customer experience through clear, courteous, and timely delivery and communication. Sharing ideas with others helps expand our contribution to department goals.

T-Teamwork: Employees work to contribute to the department's success by supporting co-workers, promoting excellence in work product and customer service, and in maintaining a satisfying, caring environment for each other.

Salary Information

Salary is commensurate with education, skills, and relevant experience.

SECURITY AND EEO STATEMENT

Security

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.