Data Protection Solutions - Expert

Hitachi Vantara; United States; On-site; USD 107,000 - 153,000; Full time

Job summary

An established industry player seeks a self-driven Solutions Engineer to design and validate Data Management Solutions. This role involves working closely with Product Management and Engineering, ensuring software products meet user needs and performance standards. You will analyze test results, provide technical writing, and mentor other engineers. Join a diverse global team that values innovation and collaboration, and make a real-world impact with data-driven solutions. If you are eager to learn and grow in a supportive environment, this opportunity is perfect for you.

Benefits

Flexible work arrangements

Industry-leading benefits

Support for holistic health and wellbeing

Opportunities for professional growth

Diversity and inclusion initiatives

Qualifications

• 5+ years of Storage experience, ideally with Hitachi products.
• 10+ years in Data Protection products from Veritas, CommVault, or Veeam.
• Strong technical writing skills for stakeholder communication.

Responsibilities

• Validate new features for user friendliness and performance.
• Integrate multiple software products to enhance customer solutions.
• Analyze test results to find optimal solutions for Data Management.

Skills

Storage experience

Solution architecture and design

Data Protection products knowledge

Linux and Windows Operating Systems

Hypervisors (VMWare ESXi, Hyper-V)

Networking (iSCSI, TCP/IP, FC, NVMe oF)

DBMS configuration

Scripting languages (Ruby, Python)

Technical writing

Project Management

Education

Bachelor's degree in Computer Science

Job description

Our Company

We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.

If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.

The team
Hitachi Vantara is looking for a self-driven Solutions Engineer who will own and execute the design, architecture, and validation of Data Management Solutions for our Infrastructure portfolio. By working closely with Product Management and Engineering, the Solutions Engineer will create valuable customer use cases to test and verify the performance, usefulness, and competitiveness of our Storage offerings. He/She will ensure the overall adoption of our storage solutions increases by highlighting improvements, gaps, and value-added integration to our stakeholders.

The role

• Ensure critical new features of our software products are validated for user friendliness, competitiveness, scalability, performance, and innovation.
• Integration of multiple software products within our portfolio providing customers with meaningful solutions to increase the value of our offerings.
• Deep analysis of test results to ensure all possible options have been researched to find the most optimal solution to complex Data Management problems.
• Sound Technical writing skills to ensure the main concepts learned through our testing are clearly analyzed and shared with our stakeholders via White Papers, Webinars, Videos, and other means to present our findings.
• Design and execute meaningful-customer-driven test plan and test cases without duplicating QA test cases.
• When required, work with the pre-sales organization to position our software products optimally to close deals.
• If needed (but not the primary role), work closely with our support organization to help with key customer escalations on issues related to our Solutions Reference Guides.
• Participate in design and roadmap discussions and provide strategic knowledge to ensure proper product improvements to meet customer needs.
• Provide training and mentoring to other Solutions Engineers as they progress in mastering their professional skills and as they learn company and industry best practices.

What you’ll bring

• Minimum of a bachelor’s degree in computer science or computer related field.
• 5+ years of Storage experience, ideally from Hitachi storage and competitors’ products.
• 5+ years’ experience with solution architecture and design.
• 10+ years of strong knowledge in Data Protection products from Veritas, CommVault, or/and Veeam.
• Being able to setup, configure, and tune Linux and Windows Operating Systems (latest versions).
• Solid experience with Hypervisors, particularly VMWare ESXi and Hyper-V.
• Basic experience with Networking, iSCSI, TCP/IP, FC, NVMe oF.
• Being able to set up and configure DBMS.
• Experience debugging, diagnosing and troubleshooting software and environmental issues.
• Experience in one or more scripting languages for automation of tasks (ie. Ruby, Python, etc.).
• Soft Skills
  • Strong teamwork skills
  • Great cross-cultural written and verbal communication skills
  • Eager and challenged by learning new technologies
  • Customer facing experience
  • Strong relationship skills dealing with external entities and cross functionality
  • Experienced Project Management
  • Minimum traveling required
  • No direct reports

As required by the equal pay and transparency acts, the expected base salary for this position is:
Tier Two Location (including Colorado): $107,000 - $153,000
The expected pay is determined based on a variety of factors including, but not limited to, depth of experience in the practice area. Employees are eligible to participate in Hitachi Vantara’s bonus/variable/commission pay programs, where applicable, and are subject to the program’s conditions and restrictions.

About us

We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.

#LI-CB1

Championing diversity, equity, and inclusion

Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.