Data Program Manager, AI/ML Delivery

Innodata Inc.; New Jersey; Hybrid; USD 140,000 - 150,000; Full time

Job summary

Innodata Inc. is seeking a Data Delivery Manager in New Jersey to own delivery of human data solutions for AI/ML products.

You will drive projects from kickoff to completion, coordinating data operations, analysts, and SMEs while translating technical concepts to clients and guiding risk-adjusted decisions. Ideal candidates have 4+ years in technical program or data delivery roles, a CS/engineering/data science degree, and strong cross-functional leadership.

Qualifications

• 4+ years in technical program/project management, delivery management, or data operations in AI/ML or related tech.
• Bachelor's or Master's in Computer Science, Engineering, Data Science or related field.
• Experience in technical settings and cross-functional influence without direct authority.

Responsibilities

• Take ownership of client engagements from kickoff through completion.
• Build and manage human data (annotation, labeling, evaluation datasets) for AI/ML products.
• Coordinate cross-functional internal teams to keep projects on track.
• Translate technical concepts for non-technical stakeholders and vice versa.
• Balance priorities across multiple clients; identify and mitigate risks.
• Use quality metrics and dataset analysis to drive improvements.
• Contribute to process and delivery improvements beyond daily execution.

Skills

Technical PM experience

Delivery management

Client management

Cross-functional coordination

Analytical skills

Education

Bachelor's or Master's in CS/Engineering/Data Science

Tools

Python

SQL

BI tools

Job description

Innodata(Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked.Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale.We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers.

Scope of the Role:

Innodata is looking for a Data Delivery Manager to own the execution and delivery of human data solutions for off-the-shelf AI/ML products. This role sits at the intersection of client management and data operations — you'll be the primary driver ensuring projects are delivered on time, to spec, and to the client's satisfaction, while managing competing priorities across internal teams. This is a hands-on, ownership-driven role, — strong execution, client management, and analytical instincts matter the most.

What You’ll Own:

• Take full ownership of assigned client engagements, executing delivery from kickoff through completion
• Build and manage human data (data annotation, labeling, evaluation datasets) for off-the-shelf AI/ML products
• Coordinate cross-functional internal teams (data operations, analysts, SMEs) to keep projects on track
• Understand and translate technical concepts to non-technical stakeholders and vice versa
• Balance competing priorities across multiple clients/projects, proactively identifying and resolving risks
• Use quality metrics, acceptance criteria, and dataset-level analysis to identify gaps and drive improvements
• As bandwidth allows, contribute to process and delivery improvements beyond day-to-day execution

You’ll Thrive in This Role If You Have:

• 4+ years of experience in technical program/project management, delivery management, or data operations within AI/ML, data annotation, or related technology domains
• Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related technical field
• Experience working in technical settings (does not require a deeply technical background)
• Demonstrated ability to manage and influence cross-functional teams without direct authority; potential to build and lead a team as the practice scales
• Strong attention to detail with a track record of owning client-facing deliverables to exacting specifications
• Strong analytical skills — comfortable working with quality metrics, acceptance criteria, and dataset-level analysis
• Excellent client management, communication, and risk management skills

Preferred Skills:

• Understanding of LLMs, model evaluation, benchmarking, data annotation, and AI/ML data production workflows
• Experience delivering datasets or evaluation assets to AI labs, research organizations, or ML engineering teams
• Exposure to benchmark/eval frameworks, annotation platforms, SME-driven data production, or RLHF/human-feedback workflows
• Working knowledge of Python, SQL, or analytics/BI tools for dataset inspection and metrics reporting
• PMP, Agile, or equivalent program management certification

The expected salary range for this position is $140,000 - $150,000 p/year, based on experience, skills, and qualifications.

As set forth in Innodata Inc.’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A \"recently separated veteran\" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.