Data Product Leader: Membership & Personalization

Nisum; United States; On-site; USD 120,000 - 125,000; Full time

Benefits offered by this job

Professional Development

Health & Wellness Benefits

Volunteerism Pay

Additional Benefits

Job summary

Nisum is seeking an experienced Data Product Manager to own the vision, roadmap, prioritization, and delivery of enterprise membership data products. You will support acquisition, onboarding, engagement, personalization, renewal, retention, and lifetime value for Nisum's customers.

You will collaborate with Membership, Marketing, CRM, Personalization, Digital, Member Care, Finance, Data, Engineering, Analytics, Security, Privacy, and Governance teams to drive data-driven outcomes and AI/ML

Qualifications

• 5+ years in Product Management, Data Product Management, Analytics Product Management, or related roles.
• Strong experience with product strategy, discovery, roadmap, prioritization, requirements, Agile/Scrum, backlog, dependencies, launch, and outcome measurement.
• Hands-on knowledge of Databricks/lakehouse, data pipelines, semantic layers, metadata, data quality, lineage, and self-service analytics.
• Strong understanding of Member 360, identity resolution, householding, CRM, customer/member data, lifecycle, loyalty, segmentation, engagement, churn, renewal, personalization, and LTV.

Responsibilities

• Own product vision, discovery, roadmap, backlog, prioritization, requirements, launch, adoption, and KPIs.
• Partner with multiple teams including Membership, Marketing, CRM, Personalization, Digital, and Analytics.
• Prioritize Member 360, identity, householding, lifecycle, segmentation, offers, audiences, attribution, retention, and LTV capabilities.
• Define business rules, KPIs, quality thresholds, and acceptance criteria.
• Deliver secure, reusable Databricks/lakehouse data products for analytics, reporting, activation, experimentation, personalization, and AI/ML.
• Ensure privacy, consent, security, governance, data quality, lineage, and responsible data use.
• Evaluate AI/ML use cases including churn, propensity, recommendations, next-best-action, segmentation, and LTV.
• Manage dependencies, risks, stakeholder readiness, adoption, and continuous improvement.

Skills

Product strategy

Roadmap planning

Agile/Scrum

Data product management

Stakeholder management

Databricks/lakehouse

Data governance/privacy

Analytics/product analytics

Education

Bachelor’s degree in CS/IT/Engineering

Tools

Databricks

Delta Lake

Unity Catalog

Jira

Confluence

Job description

Nisum is seeking an experienced Data Product Manager to own the vision, roadmap, prioritization, and delivery of enterprise membership data products. You will support acquisition, onboarding, engagement, personalization, renewal, retention, and lifetime value for Nisum's customers.

You will collaborate with Membership, Marketing, CRM, Personalization, Digital, Member Care, Finance, Data, Engineering, Analytics, Security, Privacy, and Governance teams to drive data-driven outcomes and AI/ML