Data Product & AI Query Governance

Bank of America

Charlotte (NC)

On-site

USD 110,000 - 150,000

Full time

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Job summary

Bank of America in Charlotte, NC is seeking an experienced Analytics Manager to lead a team of Senior Analysts, Team Leads and Analysts to deliver data-driven insights for senior executives. You will set priorities, manage resources, and drive performance across channels, marketing and product analytics, ensuring alignment with business objectives.

The role requires strong leadership, stakeholder management, and a track record in financial services analytics.

Qualifications

  • Experienced in supervising technical or complex projects and managing to an outcome (direct management)
  • Experience with development of people resources
  • Ability to manage and resolve competing priorities
  • Proven track record in financial services, consumer products and/or marketing business / analytics
  • Knowledge of current data techniques and tools
  • Ability to evaluate and make business trade-offs
  • Ability to effectively communicate at senior levels
  • Bachelor’s Degree in related field
  • Coursework in finance, math/statistics and/or computer science

Responsibilities

  • Opportunity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company Great Place to Work goals.
  • Manager of Process & Data: Challenges end-to-end process efficiency and effectiveness, champion data driven decision‑making and removes obstacles to optimize operations.
  • Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success.
  • Risk Manager: Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization.
  • People Manager & Coach: Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance.
  • Financial Steward: Efficiently allocates and manages resources across the organization to drive short and long term profitability.
  • Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs.
  • Driver of Business Outcomes: Mobilizes organizational resources to deliver the full range of the bank’s capabilities to meet client needs and to gain competitive advantage.

Skills

Analytical Thinking
Business Acumen
Leadership
Strategic Thinking
Stakeholder Management
Talent Development
Business Analytics
Business Intelligence
Decision Making
Executive Presence
Retention
Influence
Critical Thinking
Technical Strategy Development
Innovative Thinking

Job description

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role‑specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Manages/oversees the analytical, team, & client responsibilities across a broad group of Analytical resources consisting of Senior Analysts, Team Managers, Team Leads, and Analysts; serving multiple senior channel, operations, marketing, or product executives. Determines and sets group priorities to align with the overall business objectives; ensures appropriate focus and alignment of staff and resources. Supervises, directs, and communicates complex analyses using a variety of tools, techniques and resources to deliver insights that drive business direction and decision making. Partners with P&L owners and senior executives to identify, analyze, and propose solutions to a variety of business problems using data driven insights. Integrates the analysis and strategic priorities with other analytic areas and business partners to ensure alignment across the organization. Develops employees within the analytical discipline to be able to communicate and improve their business insight capabilities. Experience in supervising technical or complex projects and managing to an outcome (direct management). Experience with development of people resources. Ability to manage and resolve competing priorities. Proven track record in financial services, consumer products, or marketing business / analytics. Knowledge of current data techniques, and tools. Ability to evaluate and make business trade-offs. Ability to effectively communicate at senior levels. Bachelors Degree. Demonstrated understanding of statistical data uses in business decisions.

Managerial Responsibilities
  • Opportunity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company Great Place to Work goals.
  • Manager of Process & Data: Challenges end-to-end process efficiency and effectiveness, champion data driven decision‑making and removes obstacles to optimize operations.
  • Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success.
  • Risk Manager: Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization.
  • People Manager & Coach: Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance.
  • Financial Steward: Efficiently allocates and manages resources across the organization to drive short and long term profitability.
  • Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs.
  • Driver of Business Outcomes: Mobilizes organizational resources to deliver the full range of the bank’s capabilities to meet client needs and to gain competitive advantage.
Required Qualifications
  • Experience in supervising technical or complex projects and managing to an outcome (direct management)
  • Experience with development of people resources
  • Ability to manage and resolve competing priorities
  • Proven track record in financial services, consumer products and/or marketing business / analytics
  • Knowledge of current data techniques and tools
  • Ability to evaluate and make business trade-offs
  • Ability to effectively communicate at senior levels
  • Bachelor’s Degree in related field
  • Coursework in finance, math/statistics and/or computer science
Skills
  • Analytical Thinking
  • Business Acumen
  • Innovative Thinking
  • Strategic Thinking
  • Technical Strategy Development
  • Critical Thinking
  • Influence
  • Retention
  • Stakeholder Management
  • Talent Development
  • Business Analytics
  • Business Intelligence
  • Continuous Improvement
  • Decision Making
  • Executive Presence
Shift

1st shift (United States of America)

Hours Per Week

40

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