Data Operations Specialist

The Project of the Quad Cities; Moline (IL); On-site; USD 46,000 - 50,000; Full time

Job summary

The Project of the Quad Cities is seeking a Data Operations Specialist based in Moline, IL, to turn complex client and program data into practical dashboards, reports, and worklists. You will support care coordination, improve outcomes, and strengthen data quality across programs.

Reporting to the Director of Operations, the role focuses on translating data into actionable information, developing tools to monitor performance, and ensuring data integrity for staff and leadership.

Qualifications

• Minimum of three years of progressively responsible experience in data management, reporting, or analytics.
• Experience with healthcare, public health, or social services data; HIV or Ryan White programs a plus.
• Proficiency with Excel and experience with data-visualization tools.
• Ability to manage confidential information and apply privacy practices.
• Strong written and verbal communication; ability to train staff with varying data comfort levels.
• Excellent attention to detail and ability to manage multiple deadlines.

Responsibilities

• Design and maintain data systems, dashboards, and reports consolidating information from multiple programs.
• Translate raw data into actionable information, including outreach lists and workflow dashboards.
• Partner with managers to define performance indicators and develop tools to monitor progress.
• Integrate program data from multiple systems into reports to show client movement across care continuum.
• Maintain documentation of data sources, definitions, and correction logs for audits and reviews.
• Gather user feedback and refine tools to fit daily operations.

Skills

Data management

Data analytics

Data visualization

Attention to detail

Time management

Education

Bachelor's degree (public health / related field)

Equivalent experience

Tools

Tableau

Power BI

SQL

EHR systems

REM I / PROVIDE familiarity

Job description

Description

At The Project, you will do work that matters for people who are too often overlooked. We are celebrating 40 years of providing affirming healthcare and supportive services to people living with HIV, those most at risk, and the broader LGBTQ+ community, and we welcome everyone who walks through our doors. We are looking for people who believe health care should meet people where they are. Learn more at www.tpqc.org.

The Project is excited to announce that we are seeking a Data Operations Specialist to turn complex client, program, and operational data into practical tools—dashboards, reports, and worklists that strengthen care coordination, improve outcomes, and advance TPQC’s mission. Reporting to the Director of Operations, the Data Operations Specialist is a key member of our Operations team who translates data from across the organization into clear, reliable, and actionable information for staff and leadership. You will develop dashboards and recurring reports, create worklists and data tools that support proactive client follow-up, and strengthen data quality and reporting processes across programs.

Responsibilities Include:

• Design and maintain data systems, dashboards, and reports that consolidate information from multiple programs (medical, case management, behavioral health, prevention, pharmacy, etc.) into a shared view for staff.
• Translate raw data into actionable information, including prioritized outreach lists, workflow dashboards, and exception reports for missing or incomplete data
• Partner with managers and program leads to define program and workflow level performance indicators and develop practical tools to monitor progress toward those measures.
• Integrate program-specific data from multiple systems—including Ryan White, prevention, behavioral health, housing, pharmacy/340B, and other service areas—to reports that support understanding of client movement across the continuum of care.
• Maintain documentation of data sources, definitions, and correction logs to support audits, compliance reviews, and funder reviews.
• Gather feedback from users and work with leadership to refine tools to better fit daily operations.

This full-time position is based at our office in Moline. This is a non-supervisory position.

This posting highlights the key aspects of the role; a full job description is available for review during the hiring process.

Compensation

Compensation starts at $22.40per hour (annualized at $46,598). The final salary offered is determined by years of professional and/or lived experience beyond the minimum requirement, with an additional 2.5% for those proficient in a second language relevant to the role.

Our compensation structure is experience-centric and not contingent on education. As part of our commitment to pay equity, salaries are non-negotiable and include an annual cost of living increase. We have historically prioritized broad, equitable adjustments over performance-based increases, with the understanding that our approach may evolve.

Requirements

Required Education, Experience and Licensure/Certification (If applicable)

• Minimum of three years of progressively responsible experience in data management, reporting, or analytics, preferably in a healthcare, public health, or social services setting; experience with HIV or Ryan White programs is a plus.
• Proficiency with Microsoft Office applications, especially Excel, and experience using electronic health record, case-management, database, reporting, or data-visualization systems.
• Demonstrated ability to manage confidential information and apply privacy and data-security practices appropriate to client and patient data.
• Strong written and verbal communication skills, including the ability to create clear documentation and train staff with varying comfort levels with data.
• Excellent attention to detail, organizational skills, and ability to manage multiple deadlines simultaneously.

Preferred Education and Experience

• Bachelor’s degree in public health, social sciences, health information, data analytics, or a related field; equivalent experience may substitute for formal education.
• Experience with HIV care, Ryan White HIV/AIDS Program reporting, public-health reporting, 340B pharmacy operations, or federally funded grant programs.
• Experience with Tableau, Power BI, SQL, report-writing tools, or electronic health record reporting modules.
• Familiarity with REMI, PROVIDE, or comparable HIV, public-health, case-management, or pharmacy data systems.