Data Operations Associate

PitchBook Data, Inc; Seattle (WA); On-site; USD 65,000 - 79,000; Full time

Benefits offered by this job

Salary: $72,000–$72,000 per year

Annual bonus: 7.5%

Office-based in Seattle

Commuter stipend

Job summary

PitchBook Data, Inc in Seattle seeks a Data Operations Associate to master the RTS and support data collection and validation from public sources. You will audit data, improve processes, and deliver high-quality datasets for customers.

You will collaborate with Mumbai and other teams, participate in training, and contribute to operational excellence while growing your career in a fast-changing data landscape.

Qualifications

• 1+ years of work experience, including internships.
• Authorized to work in the United States without visa sponsorship now or in future.

Responsibilities

• Become proficient in one core data operation area (PE, VC, M&A, or Institutional Investors).
• Leverage in-house tools to ensure proprietary data is audited and added to PitchBook Platform.
• Provide daily quality customer service to internal and external customers.
• Train and ramp new team members locally and abroad.
• Use PowerBI to identify root causes of data problems and drive improvements.
• Collaborate with Data Operations to improve processes, tools, and methodologies.
• Coordinate with Mumbai team to meet profile production targets and share best practices.
• Communicate progress, remove roadblocks, and celebrate milestones with stakeholders.
• Support senior team on strategic initiatives and operational goals.
• Uphold company values and participate in various initiatives.

Skills

Communication skills

Organizational skills

SQL

Python

Excel

Power BI

Outlook

Tools

Power BI

SQL

Python

Excel

Outlook

Word

Job description

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.

Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there’s going to be some ambiguity along the way, but we excel when we challenge ourselves. We’re willing to take risks, fail fast, and do it all over again in the pursuit of excellence.

If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.

About the Role:

At PitchBook, we believe that the Data Operations team plays a vital role in setting us apart from our competitors. We take immense pride in providing top-quality data to our customers, while also being accountable, collaborative, and receptive to feedback. Our team members are highly engaged, detail-oriented, and always eager to learn and grow as our industry evolves.

Our reputation for excellence is a direct result of our deep commitment to building the world’s best private market database and we recognize the importance of investing in our team members from day one. That's why we offer specialized training and a mentorship program that is tailored specifically to the needs of the Data Operations team.

We value and celebrate the diverse perspectives, talents, and experiences of our team members and recognize the importance of building trust and strong cross‑functional partnerships. If you're looking for a challenging and rewarding opportunity to take your career to new heights, we invite you to join us at PitchBook.

A Data Operations Associate’s initial focus is to master our in-house developed Research Tool Suite (RTS). Once mastered, they will help the team to ensure the operations of the dataset meet PitchBook’s high standards while continually increasing the efficiency of the team. Their focus will be on the secondary side of the Data Operations team’s operations, which focuses on the collection and validation of data from publicly available sources using proprietary research methodology.

Primary Job Responsibilities:

• Become proficient in one of PitchBook’s core data areas of operation, including: private equity, venture capital, M&A, or Institutional Investors
• Leverage our in-house database, business intelligence reports, and other technology‑based tools to ensure that proprietary data is audited and added to the PitchBook Platform efficiently while adhering to complex research tracking methodologies to ensure that data is of the utmost quality
• Consistently provide quality customer service and respond to requests from internal and external customers daily
• Provide training and ramping support to new members of the team, both locally and abroad
• Gather team feedback and utilize PowerBI reports to identify root causes of systemic data problems and drive operational, methodological, and RTS Database improvements
• Regularly collaborate with Secondary team and the broader Data Operations department to develop and improve processes, tools and methodologies; identifying opportunities to improve upon the core quality metrics (comprehensiveness, accuracy, and timeliness)
• Work closely with our Data Operations team in Mumbai to achieve profile production targets. This relationship includes auditing the Mumbai team’s work as well as joining calls to share best practices and process improvement ideas
• Communicate effectively and efficiently with your team and other stakeholders to provide updates on project progress, address roadblocks, and celebrate wins
• Assist senior members of the Data Operations department on the execution of strategic initiatives and achieving operational goals
• Support the vision and values of the company by setting an example and demonstrating desired behaviors
• Participate in various company initiatives and projects as requested

Basic Qualifications:

• 1+ years of work experience, including any internship experience
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Preferred Qualifications:

• Exemplary verbal and written communication skills and comfortable engaging with a diverse array of audiences
• Ability to operate with a strong sense of urgency and deliver results
• Self‑motivated and goal‑oriented attitude and can work effectively as an individual or as part of a team
• Interest in financial markets or services, particularly private equity and venture capital
• Analytical and process‑oriented with a dedication to continuous improvement
• Ability to problem solve and use judgment to make decisions within ambiguous research situations
• Approach each task with an entrepreneurial spirit and intellectual curiosity
• Strong organization skills with attention to detail
• Proficiency with the Microsoft Office suite including in‑depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily
• Exposure to SQL and/or Python is strongly preferred

Benefits + Compensation at PitchBook:

Physical Health

• Additional medical wellness incentives
• STD, LTD, AD&D, and life insurance

Emotional Health

• Paid sabbatical program after four years
• Paid family and paternity leave
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend
• Robust training programs on industry and soft skills
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health

• Matching gifts program
• Employee resource groups
• Dependent Care FSA
• Employee referral bonus program
• Quarterly team building events
• Shared ownership employee stock program
• Monthly transportation stipend

Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.

Compensation

• This position is non‑exempt and paid a salary of $72,000-$72,000
• Target annual bonus percentage: 7.5%

Working Conditions:

At the heart of our company is a belief in the power of in‑person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments- those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an ongoing basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

As set forth in PitchBook Data’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.