Data Migrations Specialist - PracticePanther

CRM Hike; United States; On-site; USD 80,000 - 100,000; Full time

Job summary

Join a dynamic team as a Data Migrations Specialist, where your technical prowess and customer-centric approach will shine. In this role, you'll facilitate seamless data transitions for clients, utilizing your programming skills in Python and expertise in data transformation. Your attention to detail and organizational skills will enhance the customer journey, ensuring successful migrations and exceptional service. This innovative company, dedicated to revolutionizing legal technology, offers a collaborative environment where your contributions will have a significant impact. If you're passionate about technology and eager to learn, this is the perfect opportunity for you.

Qualifications

• 1+ Jahr Programmiererfahrung, speziell mit Python.
• Erfahrung mit Datenanalysen und Datenpipelines.

Responsibilities

• Verstehen der Datenanforderungen der Kunden und Erstellen von Migrationsplänen.
• Schreiben von Skripten zur Datenverarbeitung und -validierung.

Skills

Python

Data Transformation

Data Pipeline

Data Analytics

Attention to Detail

Time Management

Organizational Skills

Communication Skills

Tools

SQLServer

MySQL

Excel

Jira

Salesforce

Job description

Data Migrations Specialist - PracticePanther

United States

Paradigm offers a suite of legal practice software solutions that help lawyers manage, automate, and grow their firms. More than 50,000 lawyers across 170 countries use our products to shift the paradigm of how they practice law. With four world-class all-in-one legal practice management platforms - PracticePanther, Bill4Time, MerusCase, and LollyLaw - in addition to payments and accounting solutions powered by Headnote and TrustBooks.

Paradigm empowers lawyers across the spectrum of practice area, geography, and business needs. At Paradigm, we are fast-paced, ambitious, and unified by a common vision to build the best legal technology products in the world.

Summary:

We are seeking a Data Migrations Specialist to bring expertise, energy, and value to our team. You excel in technical proficiency and customer experience, ensuring smooth and successful data migration as part of the customer journey. You enjoy building tools, are a troubleshooting pro, and have a strong sense of empathy to understand and exceed the needs and expectations of both employees and customers.

What our team does:

The Data Migrations team at PracticePanther specializes in transitioning customer data from legacy systems into our platform. This involves tasks such as exporting, importing, processing, and cleansing data. Our work revolves around Extract, Transform, and Load (ETL) processes, playing a critical role in delivering a seamless onboarding experience for our customers.

This team is dedicated to enhancing the customer journey, with opportunities to improve processes and develop better tools. Our team is made up of smart, engaged, and collaborative individuals who are passionate about creating an exceptional experience for our customers.

In this role, you will:

• Understand data requirements of the clients and create migration plans
• Write scripts to perform data transformations and validations on imported data: Contacts, Financial Data, Matters/Cases, etc.
• Work with customers to troubleshoot and solve their issues
• Provide superb customer service throughout the data migration process
• Efficiently manage inbound migration queue and set the right expectation with stakeholders
• Enhance the overall migration process for the successful implementation and operation
• Monitor, document, and report progress of the data migration plan at project level
• Other duties as assigned

Qualifications:

• 1+ year of programming/scripting experience, specifically with Python
• 1+ year of data transformation, data pipeline, data analytics
• Proficiency with relational database technology such as SQLServer, MySQL, or similar
• 2+ years' experience and proficiency with Excel. You should be able to effectively use Excel's Functions and Formulas
• Experience working with Jira and Salesforce as a plus

Who is the ideal candidate?

• Strong attention to detail, time management, and organizational skills
• Curious, self-motivated, and passionate in learning and adopting new technologies
• Solid written and verbal communication skills
• Able to discuss technically detailed processes with customers who are both tech-savvy and non-technical

About Paradigm

Paradigm offers a suite of legal practice software solutions that help lawyers manage, automate, and grow their firms. More than 50,000 lawyers across 170 countries use our products to shift the paradigm of how they practice law. With four world-class all-in-one legal practice management platforms - PracticePanther, Bill4Time, MerusCase, and LollyLaw - in addition to payments and accounting solutions powered by Headnote and TrustBooks.

Paradigm empowers lawyers across the spectrum of practice area, geography, and business needs. At Paradigm, we are fast-paced, ambitious, and unified by a common vision to build the best legal technology products in the world.