Data & Metrics Analyst

City of New York; New York (NY); On-site; USD 80,000 - 90,000; Full time

Job summary

The City of New York seeks a Data & Metrics Analyst to support the NYCCFB’s impact measurement framework, translating goals into measurable outcomes. You will build dashboards, assist with survey design, and perform advanced analyses using internal and external data sources.

Reporting to the Data & Metrics Manager, you will help ensure rigorous monitoring of the agency’s strategic plan and provide data-driven insights to inform decisions across the organization.

Qualifications

• Bachelor's degree in a related field and 1 year of relevant work experience or equivalent.
• Experience in public sector, nonprofit, or mission-driven environments preferred.
• Knowledge of survey design and statistical methods.

Responsibilities

• Build dashboards and reporting tools from scratch.
• Conduct predictive analyses and build statistical models.
• Create data visualizations and draft executive reports.
• Liaise with cross-functional teams to establish SOPs and data governance.
• Present strategic findings to internal and external audiences.

Skills

Data analysis

Data storytelling

Report writing

Communication

Data interpretation

Education

Bachelor's degree in related field

Tools

Tableau

ArcGIS

Power BI

Job description

• Salary Band: $80,000 to $90,000
• Compensation: USD 80,001 - USD 90,000

Job Description

ABOUT THE CAMPAIGN FINANCE BOARD

The Campaign Finance Board is a nonpartisan, independent city agency that empowers New Yorkers to have a greater impact on their elections. Our mission is to make local democracy more open, transparent, and equitable by removing barriers to participation.

We make it easier for New Yorkers to vote, meaningfully support candidates for city office, and run for office themselves. NYC Votes, our voter engagement initiative, meets people where they are to share trustworthy election information and help New Yorkers make a plan to vote. We publish the citywide Voter Guide, which delivers information about candidates directly to voters’ doors. Our public matching funds program ensures small contributions can make a big difference, allowing regular people to run for office by relying on the support of other regular people, not just wealthy donors and special interests. And we lift the veil on how candidates raise and spend money, increasing transparency and accountability in local government.

We believe that when every New Yorker is empowered to participate meaningfully in elections, candidates will better reflect the communities they serve, elected leaders will be more accountable to the public, and New Yorkers will have a democracy they can truly trust.

ABOUT THE UNIT

The Strategy, Products, and Innovation (SPI) division is where the agency plans its future and builds it. SPI brings together long-term planning, research and policy implementation, product development, and technology modernization. SPI operates across the agency to test new ideas and turn them into lasting improvements. Across all of its work, the division is committed to advancing a democracy that is more open, transparent, and equitable for all New Yorkers.

The Strategy and Policy department allows the agency to deliver on its mission to expand and strengthen NYC’s democracy through evaluating impact, developing policy solutions, fostering intergovernmental connections, analyzing legislation, and more. Internally, the department leads strategic planning, program evaluation, and the creation and implementation of policies that guide how the agency operates and evolves over time. Externally, the department shapes New York City's elections landscape by publishing legislative recommendations and original, data-driven research through the Voter Analysis and Post-Election Reports, work that informs decision-makers and contributes to a stronger democratic process across the city. The department also manages the agency's relationships with policymakers and government officials, ensuring the agency maintains a strong, credible voice in the conversations that matter most.

JOB DESCRIPTION

Reporting to the Data & Metrics Manager, the Data & Metrics Analyst will be responsible for supporting the development of the NYCCFB’s impact measurement framework, ensuring that strategic goals translate into clear, measurable outcomes. The role will build dashboards and other reporting tools from scratch, lend survey design and programming support to teams across the agency, and conduct advanced analyses using internal and external sources.

The role of the Data & Metrics Analyst bridges data, strategy, and execution to ensure the agency’s strategic plan is monitored with rigor and transparency. They translate complex data into actionable insights to inform strategic decision-making at every level, bolstering accountability and ensuring the organization’s work remains aligned with its mission to serve New Yorkers and strengthen local democracy.

Responsibilities

• Conducting quantitative and/or qualitative analyses using internal and/or external sources
• Building data dashboards and other reporting tools from scratch
• Conducting predictive analyses and building statistical models to inform strategic decisions
• Creating impactful data visualizations and/or drafting reports for executive audiences
• Liaising with other teams across the agency to establish SOPs and data governance standards
• Presenting strategic findings to internal and external audiences

ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES & OTHER BEHAVIORS (KSAOs)

We're seeking individuals eager to make an impact, even if they don't tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and a variety of skills and abilities that each candidate brings to the table. If you're ready to learn and grow with us, we encourage you and be part of our dynamic team.

Knowledge

• Knowledge of structural barriers to participation in local democracy and the importance of making local democracy more open, transparent, and equitable
• Knowledge of survey design, programming, and methodologies.
• Knowledge of descriptive and inferential statistics, as well as predictive analytics
• Knowledge of public sector, nonprofit, or mission-driven organizational environments.
• Knowledge of New York City politics and electoral landscape.

Skills

• Skill in speaking and writing clearly, with the ability to synthesize information from multiple sources and translate technical concepts into accessible language.
• Skill in using Microsoft Office 365 applications (e.g. PowerPoint, Excel, Word, etc.).
• Skill in data management (e.g. data cleaning, collection, governance, manipulation, documentation, etc.) and comfort working with large datasets.
• Skills in data analysis and reporting, including the ability to interpret quantitative or qualitative data, identify meaningful trends, create clear visualizations, and craft impactful, data-driven narratives
• Skill in building interactive data dashboards, with proficiency using at least one of the following applications: Tableau, ArcGIS, or Power BI.
• Skill in building and deploying robust statistical and/or predictive models (e.g. linear and multivariate regressions, key drivers, etc.), with some experience developing these models using a relevant statistical package or programming language (e.g. Stata, SPSS, R, Python, etc.).
• Skill in survey design and programming, with some experience in a relevant survey programming application (e.g. Microsoft Forms, SurveyMonkey, Qualtrics, Forsta Surveys, etc.).
• Skill in using other digital tools and willingness to learn new ones (Miro, Monday.com, etc.).

Abilities

• Ability to develop strong working relationships, and to engage and listen effectively both in person, virtually, and in hybrid environments.
• Ability to stay organized and attentive to detail while balancing multiple projects or managing competing priorities.
• Ability to work cross-functionally and collaborate with teams in a matrixed, hybrid environment.
• Ability to lead or support multiple projects and/or initiatives simultaneously, manage stakeholders, and make progress towards deadlines with a focus on quality and follow-through.
• Ability to make sense of complex or messy datasets and transform them into reliable sources to inform future strategic decisions and analysis work.
• Ability to build dashboards and other reporting tools from scratch, synthesize data from multiple sources, and establish documented processes to maintain and develop such tools.
• Ability to develop and deploy robust predictive and/or statistical models to forecast performance outcomes and/or isolate key performance drivers.
• Ability to extract toplines and/or actionable recommendations from overall findings to inform internal strategic decisions or external testimony.
• Ability to translate complex results and/or methodologies into accessible language for less technical audiences.
• Ability navigating ambiguity, shifting priorities, and the evolving strategic needs of a government agency.
• Ability to work independently and hold self accountable to team deadlines and project milestones.
• Ability to identify risks, dependencies, and gaps before they become larger issues.

Other Characteristics

• Knows how to engage with curiosity, humility, and openness, with an awareness of access, equity, and power when collaborating with staff and stakeholders.
• Commitment to actively furthering skills in dashboard development, data visualization, and other reporting or research-related skills which may be relevant to the strategic needs of the agency.
• Curious about community needs, civic participation, or public service delivery, and eager to learn and bring insights gained through work, lived experience, or community engagement.
• Excitement to work in an environment dedicated to serving and empowering New Yorkers as voters, contributors, and candidates in local democracy.

PREFERRED QUALIFICATIONS

• Advanced proficiency with either Tableau, ArcGIS, or Power BI; direct experience building data dashboards or interactive maps from scratch is a plus.
• Advanced proficiency with either Stata, SPSS, R, or Python; direct experience using these tools to build robust statistical and/or predictive models.
• Advanced analysis skills and comfort working with large, complex, or messy datasets; direct experience in cleaning, coding, manipulating, visualizing and reporting data is a plus.
• Some experience with Monday.com, Miro, or Visio is a plus.

Qualifications

MINIMUM QUALIFICATIONS

1. A bachelor’s degree from an accredited college including or supplemented by at least twelve-semester credits (or the equivalent of twelve-semester credits) in accounting, auditing, business or public administration, computer science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and one year of satisfactory full-time experience in accounting, auditing (including compliance or investigative auditing), business or public administration, business analysis, computer science, database administration, economics, finance, fiscal or economic management or research, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related field; or

2. A four-year high school diploma or its educational equivalent and five years of experience as described in “1” above; or

3. Education and/or experience equivalent to “1” above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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