Data Manager/Front Office Receptionist

Wake County Public School System; Raleigh (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

The Wake County Public School System is seeking a detail-oriented data management professional to ensure accurate student record keeping and data entry. This role involves analyzing student data, preparing reports for staff and the North Carolina Department of Public Instruction, and training staff on system usage. Applicants should have an Associate’s degree and experience with data management in educational settings.

Qualifications

• Two years of experience with computer systems knowledge.
• Ability to maintain confidentiality and communicate effectively.
• Experience in a school office setting preferred.

Responsibilities

• Serves as the student information system expert, analyzing and providing data.
• Maintains records of student attendance and prepares reports.
• Provides training on the student information system to school staff.

Skills

Microsoft Office

Google Apps

Organizational skills

Record-keeping

Communication

Education

Associate’s degree

Job description

Overview

POSITION PURPOSE:

Ensures accurate student record keeping by following procedures set forth by Wake County Public School System (WCPSS). Performs data entry processes including analyzing data for students being served or potentially eligible for entry into WCPSS. Compiles and responds to large data requests from staff. Imports, cleans, researches, organizes, and examines data to provide accurate information to the requestor.

MINIMUM QUALIFICATIONS:

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

• Considerable knowledge of Microsoft Office, specifically, Word, Excel, and PowerPoint; Google Apps;
• Knowledge of student accounting procedures and regulations;
• Knowledge of the functionality of a student information system;
• Strong organizational and record-keeping skills;
• Ability to effectively organize and maintain records;
• Ability to prepare reports and business correspondence;
• Ability to maintain confidentiality;
• Ability to learn pertinent district policies and procedures rapidly, apply them in appropriate situations, and explain them to staff, parents, students, and the public;
• Ability to exercise independent judgment and initiative in completing work assignments and determine when to refer situations to supervisor;
• Ability to communicate information clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
• Ability to reason, work, and problem-solve independently in order to carry assignments to completion according to expected timelines while adhering to established policies and procedures; exercise judgement in the absence of clear directives;
• Ability to establish and maintain positive and effective working relationships with diverse groups of school system staff, students, parents, external agencies, vendors, and the community.

EDUCATION, TRAINING, AND EXPERIENCE

• Associate’s degree in relevant field; AND
• Two years of experience directly relating to computer systems which require knowledge of editing and completing source data.

An equivalent combination of education and relevant experience sufficient to successfully perform the essential duties of the job may be considered.

PREFERRED QUALIFICATIONS:

• Experience working in a school office setting.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Serves as the student information system expert for the school by selecting, summarizing, analyzing, and reviewing data for accuracy to produce standard, custom and confidential reports for administrators and the North Carolina Department of Public Instruction (NCDPI).

Performs other data-related tasks to include but not limited to:

• • Prepares and/or maintains computerized records of student attendance.
  • Prepares attendance reports, reconciles, manual and computer reports monthly.
  • Provides files to be used in school accountability (ABCs).
  • Maintains, generates, and distributes student demographic, scheduling, grading information and medical records.
  • Prepares student information system data for beginning and ending of year. Includes but not limited to promotions and retentions.
  • Prepares and/or maintains various files, and reports exceptional children served by the school as it relates to student information system.

• • Reviews information for Uniform Education Reporting System (UERS) reporting areas.
  • Maintains data storage of student records for up to 5 years.

Provides information and/or training to school staff on the use of student information system and application of data from the system.

Coordinates user security within student information system and with district personnel.

Attends workshops and webinars to develop and maintain knowledge of the student information system used by the district.

Keeps up to date on current North Carolina School Attendance and Student Accounting procedures.

Works with administration and guidance to build the master schedule and all related tasks/reports.

Helps parents learn about registration and enrollment procedures and school policies; provides assistance with centralized enrollment, as needed.

Performs other related duties, as assigned.

WORKING CONDITIONS:

PHYSICAL ENVIRONMENT

Must be able to use a variety of office equipment such as computers, scanners, and copiers. Must be able to communicate effectively. At times requires the ability to lift, carry, push, pull or otherwise move objects up to ten pounds. Due to the amount of time spent standing and/or walking, physical requirements are consistent with those for sedentary work.

WORK ENVIRONMENT

Must be able to work in an office environment and come into direct contact with school system staff, students, and vendors.

EFFECTIVE DATE:5/2023

DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills that may be required of the employees assigned to this position. This description may be revised by the supervisor, with HR review and approval, at any time.