Data Insights & Optimization Analyst

Delta Air Lines, Inc.; Atlanta (GA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Profit sharing

401(k) with company contributions up 2

Paid time off (vacation/holidays)

Health benefits

Flight privileges

Career development

Discounts and perks

Diversity programs

Job summary

Delta Air Lines, Inc. is seeking a Business Insights Specialist to support data and information management for Revenue Management and Business Insights. The role focuses on optimizing data pipelines, implementing data quality checks, and providing analytical reporting to improve operational efficiency.

You will work with Microsoft Office, Excel/Smartsheet, and BI tools like Power BI or Tableau, collaborating across teams to drive data-driven decisions and ongoing process improvement.

Qualifications

• Meet deadlines and manage multiple tasks.
• Work in a fast-paced environment with attention to detail.
• Proficient in Microsoft Office.
• Excel or Smartsheet experience.
• Proficient in data analytics platforms like Power BI or Tableau.
• Experience enhancing processes through AI.
• Strong written and verbal communication.
• Team-oriented in a time-sensitive environment.
• Willingness to receive COVID-19 vaccination per policy.
• Commitment to privacy and data security.
• Respectful of diverse people and styles.
• Authorized to work in the United States.

Responsibilities

• Support data and information management processes.
• Provide analytical support and reporting to identify efficiency opportunities.
• Promote process optimization across processes and tools.
• Implement data quality checks and monitoring.
• Optimize data pipelines for performance and cost.
• Learn new techniques in cloud-based platforms.
• Standardize best practices across the Business Process Network.
• Direct intake of servicing communications and due diligence.
• Communicate progress and issues during forecast cycles.
• Support day-to-day activities for the General Manager – Revenue Management and Business Insights.

Skills

Deadline management

Attention to detail

Oral/written communication

Team collaboration

Adaptability

Privacy/data handling

Diversity awareness

Integrity/ethics

Safety awareness

Willingness to learn

Education

High school diploma or GED

Tools

Microsoft Office

Excel/Smartsheet

Power BI/Tableau

Job description

Delta Air Lines, Inc. is seeking a Business Insights Specialist to support data and information management for Revenue Management and Business Insights. The role focuses on optimizing data pipelines, implementing data quality checks, and providing analytical reporting to improve operational efficiency.

You will work with Microsoft Office, Excel/Smartsheet, and BI tools like Power BI or Tableau, collaborating across teams to drive data-driven decisions and ongoing process improvement.