Data Insights Associate — Hybrid (NLP/AI)

Charter Communications; Stamford (CT); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Charter Communications, trading under Spectrum branding, is seeking an Associate Data Analyst in a hybrid office environment. The role focuses on turning data into actionable insights to drive strategic decisions and resource optimization across departments.

You will support forecasts, reports and AI-enabled analyses while learning Spectrum policies and processes. Requirements include a Bachelor's in business or related field and 0–2 years in data analysis.

Qualifications

• Bachelor's degree in business or related field or equivalent experience.
• 0-2 years of data analysis and reporting or related experience.
• Proficient at managing multiple projects and shifting priorities.
• Knowledge of Word and Excel.

Responsibilities

• Support analysis of customer interaction, operational and transactional data to identify trends.
• Assist with AI and NLP-enabled analysis of customer interactions and text classification.
• Collaborate with senior analysts to develop data definitions and analytical methodologies.
• Integrate data from multiple sources under general supervision to fulfill business needs.
• Conduct data quality checks and validate analytical outputs through reviews.
• Develop and maintain management reports, dashboards and end-user data resources.
• Document analytical processes, data definitions and methodologies for consistency.

Skills

Prioritization

Independent work

Team collaboration

Data visualization

Communication

Excel

SQL knowledge

NLP familiarity

Education

Bachelor's degree in business or related field

Tools

Excel

Word

PowerPoint

SQL

Job description

Charter Communications, trading under Spectrum branding, is seeking an Associate Data Analyst in a hybrid office environment. The role focuses on turning data into actionable insights to drive strategic decisions and resource optimization across departments.

You will support forecasts, reports and AI-enabled analyses while learning Spectrum policies and processes. Requirements include a Bachelor's in business or related field and 0–2 years in data analysis.