Data Insights and Tooling Enablement Program Lead

DoorDash; Indianapolis (IN); On-site; USD 136,000 - 200,000; Full time

Benefits offered by this job

401(k) plan with employer matching

16 weeks paid parental leave

Wellness benefits

Commuter benefits match

Paid time off and paid sick leave

Job summary

DoorDash is seeking a Data Insights and Tooling Enablement Program Lead to leverage data and optimize the TA tech stack for global recruiting efficiency. In your first 90 days, audit data sources, identify pain points, and partner with stakeholders to define reporting needs.

You will report into the Senior Manager of Recruitment Strategy and Operations within TAOps. Responsibilities include designing data solutions, integrating ATS/CRM/HRIS data, optimizing tools, delivering training, and

Qualifications

• 3–5 years of experience in data analysis, BI, or tooling enablement, ideally in talent acquisition or HR operations.
• Proven ability to translate complex data into actionable insights for decision-making.
• Strong analytical and problem-solving skills, with ability to communicate to non-technical stakeholders.

Responsibilities

• Design and implement robust data solutions to provide actionable insights into TA performance and trends.
• Integrate data sources (ATS, CRM, HRIS) for a holistic talent pipeline view with dashboards and reporting.
• Identify opportunities to optimize TA tooling and drive adoption of new technologies.
• Lead evaluation, implementation, and adoption of TA tech to improve efficiency and data capture.
• Develop training to empower recruiters to leverage data insights and tools.
• Analyze recruiting metrics to identify root causes and guide strategic adjustments.
• Support data governance for data integrity and compliance across TA systems.

Skills

Data analysis

Business intelligence

Tooling enablement

ATS/CRM experience

Stakeholder engagement

Project management

Tools

Greenhouse

Workday

Beamery

Eightfold

Gem

Job description

About The Team

The Talent Acquisition Operations (TA Ops) team is transforming into a strategic partner, driving global recruiting efficiency and scalability. We focus on optimizing processes, implementing technology, and leveraging data to align talent acquisition with DoorDash's and Wolt's evolving business needs. Our mission is to empower recruiters with streamlined operations and data-driven insights, ensuring we attract and retain top talent globally.

About The Role

As a Data Insights and Tooling Enablement Program Lead, you will be instrumental in leveraging data and optimizing our TA tech stack to provide actionable insights and enhance recruiter effectiveness globally. In your first 90 days, you'll focus on auditing our current data sources and tooling capabilities, identifying key pain points, and partnering with stakeholders to define critical reporting and enablement needs. Success in this role will be measured by improved data accessibility, enhanced recruiter efficiency through optimized tools, and the consistent delivery of high-quality, actionable insights. This role offers the opportunity to drive significant impact by transforming our global talent acquisition strategy through data-driven decisions and effective tool utilization. You will report into the Senior Manager of Recruitment Strategy and Operations on our TAOps team in our People and Culture organization.

You’re Excited About This Opportunity Because You Will…

• Design and implement robust data solutions to provide actionable insights into talent acquisition performance, trends, and opportunities.
• Partner with People Analytics and IT teams to integrate various data sources (ATS, CRM, HRIS, etc.) for a holistic view of the talent pipeline, providing dashboards and reporting..
• Identify and recommend opportunities for tooling optimization within our TA tech stack (e.g., ATS, CRM, assessment tools), ensuring they meet business needs and enhance recruiter productivity.
• Lead the evaluation, implementation, and adoption of new TA technologies that improve efficiency, candidate experience, and data capture.
• Develop and deliver training programs and resources to empower recruiters and TA professionals to effectively leverage data insights and utilize recruiting tools.
• Conduct in-depth analysis of recruiting metrics, identifying root causes for performance fluctuations and recommending strategic adjustments.
• Support data governance initiatives to ensure data integrity, privacy, and compliance across all TA systems.

We’re Excited About You Because…

• You have a minimum of 3-5 years of experience in data analysis, business intelligence, or tooling enablement, ideally within talent acquisition or HR operations.
• You possess a proven track record of translating complex data into clear, actionable insights and influencing decision-making.
• You demonstrate strong analytical and problem-solving skills
• You have extensive experience with Applicant Tracking Systems (ATS), Candidate Relationship Management (CRM) systems, and other recruiting technologies (e.g., Greenhouse, Workday, Beamery, Eightfold, Gem).
• You have experience in project managing technology implementations and driving user adoption.
• You have excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences and build strong stakeholder relationships.
• You are passionate about leveraging technology and data to solve complex business problems and enhance operational efficiency.

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See Below For Paid Time Off Details

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$136,000—$200,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

If you need any accommodations, please inform your recruiting contact upon initial connection.