Data & Impact Specialist

Women's Business Development Council; Connecticut; Hybrid; USD 45,000 - 50,000; Full time

Job summary

Women's Business Development Council (WBDC) seeks a full-time Impact Specialist to support data collection and measurement of impact in the small business sector across Connecticut. Hybrid work with in-office presence 2 days a week in Waterbury; travel to Stamford, Hartford, and New London may be required.

Salary range $45,000–$50,000 plus benefits, commensurate with experience. The role focuses on data input, CRM management, reporting, and ensuring program and compliance goals are met within a

Qualifications

• Minimum 1 year of office work experience and undergraduate degree; coursework in statistics, data management, data analytics or program evaluation preferred.
• Keen attention to detail, and excellent organizational and communication skills.
• Proficiency with Microsoft Office (Excel, PowerPoint, Word, Outlook).
• Experience with database/CRM systems is a strong plus.
• Team player with mission focus and problem-solving mindset.

Responsibilities

• Support collection and communication of economic impact data, ensuring data integrity and reporting.
• Input and organize client services data, maintaining confidentiality of records.
• Manage client database/CRM systems and perform database clean-up and upkeep.
• Retrieve data to inform program development, client engagement, and partnerships.
• Assist with data reporting and compliance for grants and measure programs against goals.
• Develop, implement, and analyze surveys; clean results to support analysis.
• Present data trends to staff to foster a data-driven culture.
• Oversee client intake process and engage clients to collect impact data and testimonials.
• Train staff in using the client database.

Skills

Analytical skills

Data management

Attention to detail

Organizational skills

Communication skills

Excel proficiency

Team player

Valid driver’s license

Education

Undergraduate degree

Tools

CRM systems

Job description

The Women's Business Development Council (WBDC) is seeking a full-time Impact Specialist to support the collection and measurement of WBDC's impact in the small business sector.

This position will be responsible for database input and management, reporting, and supporting the achievement of program & compliance goals. Reporting to the Impact Manager, the candidate plays an important role in a highly dynamic, rapidly growing non-profit organization that focuses on small business education and grants to women in Connecticut.

The Impact Specialist must be passionate about data management, highly detail oriented, and demonstrate excellent organizational and analytical skills. This person must be a team player that is ready to learn the ropes and dive in. The ideal candidate thrives in a fast-paced environment and is comfortable with change and a culture of teamwork and growth.

WBDC is currently operating in a hybrid model, with staff expected to be in the office 2 days per week (Tuesday/Thursday). This position is based in WBDC's Waterbury office. Occasional travel to our offices in Stamford, Hartford, and New London, as well as other locations across Connecticut, is required. The salary range is $45,000 - $50,000 plus benefits, and is commensurate with experience.

DUTIES AND RESPONSIBILITIES

This role is responsible for supporting the collection and communication of the organization’s economic impact, by ensuring data integrity and producing reports that allow team to make key client services decisions.

• Responsible for client services data input and data organization, ensuring accuracy and confidentiality of all records
• Support the management of client database/CRM systems, and maintain database integrity, including leading database clean-up and maintenance
• Retrieve and organize data for staff to recruit for programs and services and inform program development, client engagement, and community partner and volunteer relationships
• Assist staff with data reporting and compliance for government and corporate/ foundation grants; help measure programs against organizational goals and commitments
• Support the development, implementation, and analysis of all surveys; responsible for cleanup of results to support effective analysis
• Present data trends and analysis to staff, in support of fostering a strong data culture
• Manage, monitor, and implement the client intake process
• Engage clients to collect impact data and outcomes, including client testimonials
• Train staff in utilizing the client database

QUALIFICATIONS

• Strong analytical skills and passion for data management
• Minimum 1 year of office work experience and Undergraduate Degree; coursework and/or experience in statistics, data management, data analytics, program evaluation preferred
• Keen attention to detail, and excellent organizational and communication skills
• Proficiency with Microsoft Excel, PowerPoint, Word, and Outlook
• Proficiency with database and customer relationship management systems a strong plus
• Team player with a passion for WBDC's mission, tendency to problem-solving, and desire to make data easier for team members to access and use to make informed decisions
• A reliable personal vehicle and valid driver's license are required for this role, as travel to events is an essential part of the position.
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor H-1B or other employment-based sponsorships.

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ABOUT US

Headquartered in Stamford with regional offices around the state, the Women's Business Development Council (WBDC) is the statewide leader of entrepreneurial education for women. WBDC's mission is to support economic prosperity for women and strengthen communities through entrepreneurial and financial education services that create and grow sustainable jobs and businesses across Connecticut. WBDC educates, motivates and empowers women to achieve economic independence and self-sufficiency. Since 1997, WBDC has educated and trained more than 18,900 clients in all of Connecticut's 169 towns - helping women to launch, sustain and scale over 14,000 businesses, create and maintain over 31,000 jobs in Connecticut, and access more than $57 million in capital. Visit ctwbdc.org for more information.

• WBDC offers a competitive benefit package including health, dental, vision, and life insurance, a retirement plan, paid time off, and holidays, in a supportive working environment.

HOW WE OPERATE

We are a team of 35+ talented individuals who collectively deliver outstanding results through a high level of passion and commitment.

DISCLAIMER

The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

WBDC, INC. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

WBDC is committed to creating a diverse environment and is proud to be an equal opportunity employer. We welcome qualified applicants to receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.