Data/Functional Analyst Support - Ditco

Alakaʻi Services and Poe'hana Group, Inc.; Hawaii; On-site; USD 60,000 - 85,000; Full time

Job summary

Alakaʻi Services and Poe'hana Group, Inc. in Hawaii seeks a Functional Analyst to analyze user needs and determine functional and cross-functional requirements, allocating tasks and identifying resources.

On-site role at Ford Island, with duties including coordinating with agencies, maintaining records across COPS, EDMS and CSS systems, and handling telecom data entry, service requests, and contract administration responsibilities.

Qualifications

• High School Diploma is the minimum education requirement.
• Associates or Bachelor's degree in Business, Information Systems, Computer Science, or related field is preferred.
• Experience with IDEAS, TISPROD, XPTR, FAMIS, TSEAS, TIBI, DABBS, EDMS, DDOE preferred.

Responsibilities

• Analyze user needs to determine functional and cross-functional requirements.
• Allocate tasks and identify resources required for each task.
• Support integration and coordination of tasks per agency requirements, including reporting and QA.
• Process telecom data entries and updates in DITCO systems.
• Validate entries in DISA systems and maintain contract documentation.
• Update CSS/TSI database weekly and adjust COPS records as required.
• Research and resolve billing issues with telecom providers.
• Prepare and transmit telecom orders using IDEAS or legacy macros.
• Support contract administration, closeouts, and FPDS-NG updates.
• Coordinate with service providers and internal teams for network services.

Skills

Functional analysis

Requirements gathering

Cross-functional coordination

Education

Associates or Bachelor's degree in Business, Information Systems, Computer Science, or related field

High School Diploma

Tools

IDEAS

TISPROD

XPTR

FAMIS

TSEAS

TIBI

DABBS

EDMS

DDOE

Job description

This position is on-site Hawaii Location.

Job Purpose

The Functional Analyst will analyze user needs to determine functional and cross-functional requirements. Performs functional allocation to identify required tasks and their interrelationships. Identifies resources required for each task.

Duties and Responsibilities

The job duties and responsibilities include, but are not limited to the following:

• Support integration and coordination of tasks per agency requirements, including reporting and quality assurance
• Manage telecom data entry and updates in DITCO systems (TISPROD, COPS, DABBS, TIBI, FAMIS)
• Process service requests and orders (TSRs/TSOs) and validate entries in DISA systems
• Maintain contract documentation in EDMS and locate SOCNs as needed
• Update CSS/TSI database weekly and adjust COPS records as required
• Research and resolve billing issues with telecom providers
• Prepare and transmit telecom orders using IDEAS or legacy macros
• Support contract administration, closeouts, and FPDS-NG updates
• Coordinate with service providers and internal teams for network services
• Maintain accurate records across COPS, EDMS, and CSS systems

Minimum Education & Experience:

• High School Diploma

Preferred Skills, Knowledge, & Abilities:

• Associates or Bachelor's degree in Business, Information Systems, Computer Science, or a related field
• Software platforms: IDEAS, TISPROD, XPTR, FAMIS, TSEAS, TIBI, DABBS, EDMS, DDOE

Location: Onsite position at Ford Island, Hawaii