Data Feed Consultant - Life Insurance and Annuities (Charlotte, NC (Hybrid) or Remote)

Brighthouse Financial, Inc.; Seattle (WA); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Remote work option

PTO 20 days

401(k) with company match

Health plan

Life insurance

Job summary

Brighthouse Financial is seeking an Industry Automation Consultant to lead data-file support for Life and Annuity partners, including DTCC and DST. You’ll collaborate with internal and external teams, translate requirements, and oversee projects from an automation perspective.

The role requires at least 2 years in the insurance industry, strong MS Office skills, and the ability to work with distributors and vendors. This hybrid position offers remote or in-office work within a flexible schedule.

Qualifications

• Minimum 2 years of experience in the insurance industry and knowledge of life and annuity products.

Responsibilities

• Serve as SME for industry automation processes, data files, and technology.
• Collaborate with internal and external partners to translate requirements into design and testing.
• Support ongoing production data files and daily automation tasks; troubleshoot issues.

Skills

Insurance knowledge

MS Office

Data file management

Tools

DTCC

DST

Job description

Full job description

Where you'll work: Our flexible, hybrid work model offers the option to work remotely or in the office.

How you'll contribute

As an Industry Automation Consultant, you’ll be responsible for working with both internal and external partners to provide Life and Annuity industry data file support for Brighthouse’s distributor and vendor partners such as DTCC and DST. This role reports to the Manager of Industry Automation and will take a lead role in overseeing projects from an Industry Automation perspective.

Responsibilities

Responsibilities will include working with internal and external partners to solicit feedback, gather requirements, perform user acceptance testing, and collaborate with project partners to ensure requirements are translated, designed, and deployed as expected. In addition, you will support ongoing production data files, execute daily automation responsibilities, and work with distributors, vendors, and internal business partners to answer questions and troubleshoot production issues.

In this role, you’ll get to

• Serve as subject matter expert for industry automation processes, data files, and technology.
• Work with internal partners during the introduction of new life and annuity products, system enhancements, system conversions, or industry projects to develop, implement, and test requirements.
• Work with external distribution partners impacted by Brighthouse projects to identify requirements, communicate external impacts, and test distributor‑specific requirements.
• Provide support for ongoing production files, including researching questions and issues, identifying and resolving file defects, and supporting day‑to‑day activities.
• Possess a strong understanding of Brighthouse technology and industry trends and usage of data files.
• Attend and participate on industry calls and meetings as a representative of Brighthouse.
• Identify opportunities to enhance existing processes to increase efficiency.
• Establish working relationships with distributors and vendor partners to engage and liaison when support is needed to meet Brighthouse Financial requirements.

We’re looking for people who have

• Minimum of 2 years of experience in the insurance industry and knowledge of life and annuity products, with a focus on new business and post‑issue processes.
• Preferred 2 years of experience with business requirement development, user acceptance testing, and project management skills.
• High level of proficiency in Microsoft Office suite, including Excel, PowerPoint, and Word.
• Experience with annuity and life industry files utilized by vendors such as DTCC and DST.
• Comfortable working on a dynamic team with shifting responsibilities.
• Strong interpersonal and teamwork skills—oral and written communications, relationship building, collaboration, influencing, negotiation, and conflict mediation across a broad range of levels.
• Analytical capabilities and business judgment; ability to operate effectively in the face of ambiguity.
• Ability to work autonomously and manage time efficiently to meet deadlines.
• Strong problem‑solving skills.

What you’ll receive

• Compensation – Base salary ranging from $60,000 to $75,000 plus competitive performance‑based incentives determined by company and individual results.
• Flexible Work Environment – Work remotely or in the office.
• Paid Time Off – Minimum of 20 days of paid time off and 16 paid company holidays per calendar year plus paid volunteer time and paid study time.
• Financial Health – 401(k) savings plan with company match (up to 6%) and annual nondiscretionary contribution (3%), 15% employee stock purchase plan discount, and financial counseling services.
• Health and Wellness – Competitive medical, vision, and dental plans plus tax‑free health savings accounts with potential company contributions up to $1,000 per family.
• Family Support – Up to 16 weeks of paid leave for new parents, backup dependent care, dependent care flexible spending account, and up to a $25,000 lifetime maximum during adoption, infertility, or surrogacy.
• Life and Disability Support – Company‑paid basic life insurance and short‑term disability insurance.