Data Entry Technician - DC/MD/VA

Jamison Professional Services, Inc.; Washington (District of Columbia); On-site; USD 30,000 - 40,000; Full time

Job summary

A service-disabled veteran-owned small business is seeking a Data Entry Technician to maintain a database by entering new and updated customer and account information. The ideal candidate is entry level, holds a High School Diploma or GED, and has one year of customer service experience. The position offers a standard 40-hour workweek in a supportive environment with opportunities for career growth. Join us and contribute to providing reliable administrative support in the Washington DC area.

Qualifications

• Entry level role requiring one year of customer service experience.
• High School Diploma or GED is mandatory.

Responsibilities

• Maintain database by entering new and updated customer and account information.

Skills

Customer service experience

Education

High School Diploma or GED

Job description

Job Title: Data Entry Technician

DESCRIPTION OF SERVICES

WMATA is undergoing a multi-year Strategic Transformation to deliver safer, more reliable, and customer-focused transit across the Washington DC, Maryland, and Northern Virginia region. Guided by the “Your Metro, The Way Forward” Strategic Transformation Plan, WMATA is aligning its operations, technology, organizational structure, and capital investments to meet evolving customer needs, improve efficiency, and strengthen regional mobility. This transformation addresses changes in ridership patterns, growing customer expectations, new transportation competitors, and budget challenges intensified by the Covid-19 pandemic. The initiative enhances cross-department collaboration, modernizes processes, and supports long-term sustainability and trusted service for the communities we serve.

Responsibilities

Maintains database by entering new and updated customer and account information.

Required and Desired Knowledge, Skills, and Abilities

• High School Diploma or GED
• Entry Level, One (1) year of customer service experience.

Location

Washington, DC / Alexandria, VA / Silver Spring, MD

Schedule

Standard hours are from 8:30 a.m. to 5:00 p.m. with a one (1) hour unpaid lunch break. However, the COTR may request temporary services for periods in excess of a seven and one half (7.5) hour day or a thirty-seven and one-half hour (37.5) hour week. Temporary personnel working six (6) hours or more are required to take a one-half hour unpaid lunch break. Overtime: Hours worked in excess of forty (40) hours in one week is considered as overtime work, all overtime must be approved by the COTR in advance.

Clearance Level Required

Employment is contingent upon successfully completing any required background checks, in accordance with applicable law.

JAMISON CORPORATE OVERVIEW

Jamison Professional Services, Inc. (Jamison) is a Service-Disabled, Veteran-Owned Small Business (SDVOSB), certified Minority Business Enterprise (MBE) headquartered in metropolitan Atlanta, Georgia. We specialize in providing professional management, administrative, healthcare, court reporters and transcriptionist experts, and document/ record and telehealth operational support solutions to U.S. Government, State, and commercial clients. Jamison is a nationwide professional staff augmentation company, that helps commercial clients and government agencies expand their talent acquisition reach by sourcing, assessing, developing, and managing the talent that enables them to be successful.

Jamison offers a wide range of employment opportunities in the commercial and government sectors. We seek employees who share our values of service excellence, integrity, and professionalism.

Jamison affords equal employment opportunity to all individuals, regardless of race, creed, color, religion, gender, national origin, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, or sexual orientation. Our employees, as well as applicants and others with whom we do business, will not be subjected to sexual, racial, religious, ethnic, or any other form of unlawful harassment and/or discrimination. In addition, Jamison adheres to the equal employment opportunity requirements of all states and localities in which it does business.

Jamison’s commitment to equal opportunity is applied through every aspect of the employment relationship, including, but not limited to, recruitment, selection, placement, training, compensation, promotion, transfer, termination, and all other matters of employment.

Applicants may be required to successfully complete an online assessment to determine qualifications for positions requiring specific skills.

All applications must be submitted through our application system at: https://www.jps-online.com/apply-now/