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ABC Legal Services is seeking a dependable Legal Support Specialist to assist with the coordination and administration of legal service requests. You will review incoming information, maintain accurate case records, communicate with clients and internal teams, and follow established procedures and deadlines.
The ideal candidate is organized, discreet, comfortable learning new systems, and able to manage changing priorities while maintaining a professional standard of service.
ABC Legal Services supports law firms, corporate legal departments, and government agencies with services that help move legal matters forward. The company combines experienced people, established operational processes, and technology to coordinate legal support across a range of jurisdictions. Its work requires accuracy, dependable communication, and careful handling of time-sensitive information. Team members contribute to a service-focused environment where attention to detail and accountability matter to clients and the communities they serve.
ABC Legal Services supports law firms, corporate legal departments, and government agencies with services that help move legal matters forward. The company combines experienced people, established operational processes, and technology to coordinate legal support across a range of jurisdictions. Its work requires accuracy, dependable communication, and careful handling of time-sensitive information. Team members contribute to a service-focused environment where attention to detail and accountability matter to clients and the communities they serve.
ABC Legal Services is seeking a dependable Legal Support Specialist to assist with the coordination and administration of legal service requests. In this role, you will help review incoming information, maintain accurate case records, communicate with clients and internal teams, and follow established procedures and deadlines. You will work with confidential documents and information, so sound judgment and discretion are essential. The ideal candidate is organized, responsive, comfortable learning new systems, and able to manage changing priorities while maintaining a professional standard of service.
Candidates should have a high school diploma or equivalent; additional education or training in legal studies, business administration, or a related field is an asset. Previous experience in legal support, customer service, records administration, case coordination, or a detail-oriented office environment is preferred. Strong written and verbal communication skills are required, along with the ability to communicate courteously with people from varied backgrounds. Applicants should be comfortable using email, web-based platforms, and standard office applications, and should be able to learn new software and workflows. The ability to organize multiple tasks, meet deadlines, verify details, and maintain confidentiality is important. Successful candidates demonstrate reliability, sound judgment, a service-oriented approach, and a willingness to ask questions when instructions or documentation are unclear.
Review service requests and supporting materials for completeness, accuracy, and adherence to internal procedures. Enter, update, and maintain case information in company systems, ensuring records are clear, current, and properly documented. Coordinate with clients, colleagues, and other relevant contacts to confirm requirements, provide appropriate status updates, and resolve routine questions. Track deadlines and outstanding items, identify missing or inconsistent information, and elevate issues that may affect service timelines or quality. Prepare, organize, and route documents in accordance with established workflows, while protecting confidential and sensitive information. Use company tools to monitor assigned work, record actions taken, and support accurate reporting. Follow applicable policies and training regarding privacy, information security, professional conduct, and quality standards. Contribute to a collaborative team environment by sharing relevant updates, supporting workflow improvements, and responding constructively to feedback. Perform related administrative and operational duties as business needs require.
ABC Legal Services offers a professional workplace focused on service, teamwork, and continuous learning. Eligible employees may have access to benefits and resources that support health, financial well-being, and work-life needs.
subject to plan terms, eligibility requirements, and location. Employees receive role-specific onboarding and ongoing guidance to help them understand procedures, tools, and expectations. Benefit availability and details may vary by position and employment location.
ABC Legal Services is an equal opportunity employer. Employment decisions are made without regard to any status protected by applicable law. The company is committed to a respectful and inclusive workplace and considers qualified applicants based on their skills, experience, and ability to perform the role’s essential functions. Reasonable accommodations are available to qualified individuals with disabilities during the application process and in the workplace, as required by law.