A remote service provider is seeking candidates for a role focused on analyzing client issues, supporting project deliverables, and managing case activities. Ideal candidates will showcase problem-solving and critical thinking skills, a willingness to learn, and the ability to work under pressure. The position offers a full-time schedule (40 hours per week) from Monday to Friday. Previous employment history with the last two employers is preferred, and a Medicaid background is a plus.
Qualifications
Strong problem-solving skills with a proactive approach.
Ability to adapt to a fast-paced and changing environment.
Two consecutive years of employment with the last two employers preferred.
Responsibilities
Perform analysis and diagnosis of client issues.
Support case management activities and resolve issues.
Analyze data for informed decision-making.
Create and support project deliverables.
Skills
Strong Problem-Solving Skills
Critical Thinking
Attention to Detail
Strong Communication Skills
Strong Analysis Skills
Ability to Challenge the Status Quo
Works well Under Pressure
Job description
Perform analysis and diagnosis of client issues while demonstrating an understanding of the client environment and overall project scope
Support the execution of case management activities including initiating and responding to requests, coordinating with internal and external partners, researching and resolving issues and gathering information
Analyze data to make informed decisions and determine appropriate actions
Escalate issues to Team Lead and maintain open line of communication regarding work status
Create and/or support project deliverables and work products.
Minimum qualifications required for candidates are as follows:
Strong Problem-Solving Skills
Critical Thinking
Ability and Willingness to Learn in a Fast Paced and Changing Environment
Takes Initiative Without Constant Direction
Adaptive to Constant Change
Attention to Detail
Strong Analysis Skills
Ability to Challenge the Status Quo
Works well Under Pressure
Willingness to Share Knowledge
Strong Communication Skills
Medicaid Background Preferred but Not Required
Minimum of Two Consecutive Years of Employment with the Last Two Employers