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Texas Department of State Health Services in Austin seeks a Data Entry Operator in the Quality Assurance department. The role performs complex data entry for the Laboratory Reporting Branch, ensuring accuracy and meeting deadlines.
The position requires attention to detail, ability to work with confidential records, and capacity to process large volumes of forms daily.
Date: Aug 20, 2026
Location: AUSTIN, TX
DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.
DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.
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Functional Title: Data Entry Operator Job Title: Data Entry Operator Agency: Dept of State Health Services Department: Quality Assurance Posting Number: 19998 Closing Date: 02/18/2027 Posting Audience: Internal and External Occupational Category: Office and Administrative Support Salary Range: $3,236.66 - $3,946.25 Pay Frequency: Monthly Salary Group: TEXAS-A-11 Shift: Regular Weekend Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 5% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: AUSTIN Job Location Address: 1100 W 49TH ST (DBGL) Other Locations: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN YN,YNS: YN,YNS
Administrative Assistant (DEO III) works under the general supervision of the Manager II in the Laboratory Reporting Branch. Performs complex data entry for the Texas Health Steps, Newborn Screening or Microbiological Programs. Proofreads demographics and makes corrections as needed. Meets strict deadlines and daily quotas. Permits no more than twenty documented entry errors per year. Assists with training of new employees. Performs other general clerical duties as needed in the Laboratory Reporting Branch. Supports the creation of a laboratory-wide safety culture by serving as a liaison to the Safety Office to ensure a healthy and safe workplace. Works under moderate supervision with moderate latitude for the use of initiative and independent judgment. Other duties as assigned. Must be able to work Saturday's and/or state holidays as determined by the agency or supervisor. Supports the creation of a laboratory-wide safety culture by serving as a liaison to the Safety Office to ensure a healthy and safe workplace.
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
(40%) Enters complex patient, specimen and test information into the Laboratory Information Management Systems (LIMS) computer system. Process a minimal of 210-450 submission forms daily. Enters 80 submission forms per hour. Determines if additional information is necessary to process test reports. Completes work according to established deadlines. Permits no more than eighteen documented entry errors per year. Performs all tasks according to the Standard Operating Procedural (SOP) manual.
(40%) Prints patient and specimen demographics and verifies all information entered on no less than 210-450 forms per day. Edits any information that was entered incorrectly and releases that work, same day. Permits no more than twenty documented entry errors per year. Process submission forms for archiving. Performs all tasks according to SOP manuals.
(10%) Enter rabies specimens, reading and responding to email from lab personnel in a timely manner. Run end of day reports, filing, enter PKU monitoring, enter Unsatisfactory specimens, enter clinical chemistry, creating boxes for filing, running newborn screen queries, pick up microbiology and newborn screen submission forms.
(5%) Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or continuity of operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
(5%) Supports the creation of a laboratory-wide safety culture by serving as a liaison to the Safety Office to ensure a healthy and safe workplace.
N/A
Salary based on years of experience
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.
In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.
Nearest Major Market: Austin