Data Entry Associate (626) (1983)

KPH Healthcare Services Inc.; Town of Gouverneur (NY); On-site; USD 22,000 - 23,000; Full time

Job summary

ProAct in Gouverneur, NY is seeking a Data Entry Associate to accurately enter medication orders and support pharmacy operations. You will ensure correct billing and shipping methods for patient orders and provide coverage for customer calls as needed.

The role requires excellent communication, customer service, and organizational skills, plus accurate keyboarding. A HS diploma or GED is required; pharmacy technician certification is preferred.

Qualifications

• Broad knowledge of medications, physician orders, and pharmacy systems.
• Strong communication and outstanding customer service skills.
• Good organization, multitasking, and keyboarding skills.
• Pre-employment and/or random drug screening required.

Responsibilities

• Enter medication orders accurately.
• Select billing and shipping methods for patient orders.
• Provide customer service and direct calls to appropriate staff.
• Resolve payment issues for members and orders.
• Maintain reasonable production levels as directed by supervisor.
• May assist in orienting and training new employees.

Skills

Pharmacy knowledge

Communication skills

Customer service

Organization

Multitasking

Computer skills

Drug screen

Education

HS Diploma or GED

Pharmacy tech cert

Job description

Data Entry Associate (626) (1983)# Data Entry Associate (626) (1983)070 - ProAct - 1226 US Hwy 11 - Gouverneur, NY 13642## OverviewSalary Range$16.00 - $16.50 HourlyPosition TypeFull TimeTravel PercentageNoneCategoryProAct## Description**Job Summary:** Responsible for all aspects related to entering of medication orders. **Job Duties:*** Responsible for accurate data entry of incoming prescriptions* Responsible for accurate selecting billing and shipping methods for incoming patient orders* Customer service coverage for incoming calls and directing incoming calls to appropriate staff as needed* Provides resolution to customer service issues to ensure member satisfaction* Work with members to provide resolution to payment related issues on accounts/orders* Maintain and keep reasonable production as determined by supervisor* May assist in orienting and training new employees* Responsible for completing all mandatory and regulatory training programs* Perform other duties as assigned## Qualifications**Job Skill Requirements:*** Broad knowledge of medications, physician orders, and pharmacy systems* Strong communication skills* Outstanding customer service skills* Excellent organization skills* Ability to multitask and prioritize* Excellent computer and keyboarding skills* Successful completion of a pre-employment and/or random drug screening test**Educational Requirements:*** Minimum: High School Diploma or GED* Preferred: Pharmacy technician or related certification**Experience:*** Experience in a customer service related field