Data Entry Administrative Assistant

TAK Broadband; Fond du Lac (WI); On-site; USD 28,000 - 30,000; Full time

Job summary

TAK Broadband is seeking an experienced Data Entry Administrative Assistant to join our Fond du Lac, WI office. This in-office role combines data management and client communication responsibilities in a collaborative environment.

This position supports data accuracy across platforms (Excel and industry software like CSG, WFX, ACSR, Penguin Data, and P2), builds client relationships, handles billing inquiries, and generates reports while maintaining confidentiality.

Qualifications

• 2+ years of experience in an administrative support role.
• Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and ability to quickly adapt to new software platforms — Excel skills especially needed.
• Strong ability to handle multiple priorities simultaneously.
• Exceptional written and verbal communication skills with professional discretion.
• Proven problem-solving and initiative-taking in dynamic environments.
• Able to work in an office environment at a computer workstation for extended periods.
• Capable of lifting up to 30 pounds occasionally.
• Valid government-issued photo ID; driver's license if driving.
• Completion of pre-employment requirements (MVR, Background Check, Drug Screen).

Responsibilities

• Manage and maintain accurate data across multiple platforms including Excel and industry-specific software (CSG, WFX, ACSR, Penguin Data, and P2).
• Build and maintain professional relationships with clients and field leadership through effective communication.
• Resolve billing inquiries and maintain payment follow-up processes.
• Generate customized reports and maintain tracking systems as needed.
• Perform regular data quality audits to ensure accuracy and completeness of records.
• Coordinate with accounting to reconcile billing discrepancies.
• Maintain organized digital filing systems for easy document retrieval.
• Create and update standard operating procedures for data entry processes.
• Participate in process improvement initiatives to streamline data entry workflows.
• Maintain confidentiality of sensitive client and company information.
• Generate and distribute various reports and documents using Microsoft Office Suite.
• Manage incoming communications including phone calls and emails.
• Take initiative on special projects and support additional team initiatives as they arise.

Skills

Data entry

Microsoft Office Suite

Communication

Multitasking

Initiative

Problem solving

Education

2+ years administrative support

Tools

CSG

WFX

ACSR

Penguin Data

P2

Microsoft Office

Job description

Description

TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK's ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians.

We are seeking an experienced Data Entry Administrative Assistant to join our team in our Fond du Lac, WI office. In this role, you will combine data management and client communication responsibilities in a collaborative office environment.

This is an in-office position located at 1209 Industrial Pkwy, Fond du Lac, WI 54937. This is not a remote opportunity.

Why TAK?

• Full Time: M-F 8am-5pm
• Paid Weekly
• Compensation: $20 - $22 per hour, DOE
• Full Benefits Package (Medical, Dental & Vision)
• Paid Time Off
• 401(k) with Company Match!
• 25K Company Paid Life Insurance
• Independent Work & Team Collaboration
• Career Development & Advancement Opportunities!

The Role

• Manage and maintain accurate data across multiple platforms including Excel and industry-specific software (CSG, WFX, ACSR, Penguin Data, and P2)
• Build and maintain professional relationships with clients and field leadership through effective communication
• Resolve billing inquiries and maintain payment follow-up processes
• Generate customized reports and maintain tracking systems as needed
• Perform regular data quality audits to ensure accuracy and completeness of records
• Coordinate with accounting team to reconcile billing discrepancies
• Maintain organized digital filing systems for easy document retrieval
• Create and update standard operating procedures for data entry processes
• Participate in process improvement initiatives to streamline data entry workflows
• Maintain confidentiality of sensitive client and company information
• Generate and distribute various reports and documents using Microsoft Office Suite
• Manage incoming communications including phone calls and emails
• Take initiative on special projects and support additional team initiatives as they arise

Requirements

• 2+ years of experience in an administrative support role required, preferably in a fast-paced environment
• Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and ability to quickly adapt to new software platforms - Excel skills especially needed
• Strong ability to handle multiple priorities simultaneously
• Exceptional written and verbal communication skills, with a focus on professional discretion
• Proven track record of problem-solving and taking initiative in dynamic environments
• Ability to work in an office environment with extended periods at a computer workstation
• Capable of occasionally lifting and moving items up to 30 pounds
• Must provide a valid government-issued photo ID for verification; a driver's license is required if the role involves driving
• Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting [e-mail]