Data Engineering & Analytics Senior Manager

Catch Coverage Company

Clearwater (FL)

On-site

USD 140,000 - 190,000

Full time

9 days ago

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Benefits offered by this job

Paid Holidays

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

AD&D Insurance

Employee Assistance Program

Job summary

Catch Coverage Company seeks a Data Engineering & Analytics Senior Manager to lead data strategy and execution in Clearwater Fort Lauderdale area. You will own data platforms, build pipelines, and mentor a growing team while delivering reliable reporting for operations, sales, compliance, and finance.

You will drive governance, forecasting, and analytics-ready datasets, partnering with cross-functional leadership to turn data into actionable decisions and safeguard PHI/PII.

Qualifications

7+ years in data engineering, analytics engineering, or related role.
2+ years leading or mentoring a data team.
Advanced Snowflake experience: data modeling, SQL optimization, RBAC, cost management.
Advanced SQL and Python, with production ETL/ELT pipelines and API integrations.
Deep knowledge of data warehousing, dimensional modeling, data quality testing, observability, and cloud object storage.
Working statistical competence: forecasting, segmentation, experimentation or predictive modeling.
Experience owning or influencing a cloud, software, or vendor budget.
Ability to explain technical decisions to non-technical executives and to say no with a reason.
Ability to work on-site in Fort Lauderdale or Clearwater, Monday through Friday.

Responsibilities

Own architecture, build-versus-buy decisions, and standards across Snowflake, AWS, orchestration, transformation, and third-party tooling
Build and run production ETL/ELT pipelines from REST APIs, cloud storage, CRM, Genesys Cloud, Retreaver, carrier and contracting sources, and book-of-business systems, with testing, monitoring, alerting, and documentation
Manage Snowflake operations, including role-based access, warehouse sizing, query performance, PHI/PII handling, and consumption cost control
Own incident response, including on-call and escalation procedures, root-cause analysis, and recovery runbooks
Build dimensional models and curated marts for agents, agencies, carriers, plans, leads, calls, enrollments, policies, and commissions
Deliver a semantic layer and analytics-ready datasets that power dashboards and controlled self-service
Produce call center volume and staffing forecasts, including Annual Enrollment Period and Open Enrollment Period seasonality, and commission and revenue forecasts
Support segmentation, attribution, experimentation, and predictive models where they change a decision
Lead, coach, and set priorities for the data team, and hire as the roadmap justifies
Maintain a written quarterly roadmap and intake process for new data requests
Partner in person with operations, sales, compliance, finance, and technology leaders to define requirements and drive adoption of the numbers
Own the data function budget (Snowflake, AWS, software, contractors, vendors), forecast spend, and bring renewal and investment recommendations to leadership

Skills

Leadership

Data analytics

SQL

Python

Forecasting

Data modeling

Communication

Problem solving

On-site collaboration

Education

Bachelor's degree in technical or quantitative field

Tools

Snowflake

AWS

dbt

Airflow

Dagster

Git CI/CD

Job description

Description

Coverage Insurance Experts that guide you from enrollment to peace of mind!

At Catch Coverage, we’re more than an Insurance organization, we’re a team of dedicated, compassionate professionals united by a mission to improve lives and elevate the customer experience. When you join us, you become part of a forward-thinking, customer-focused culture that invests in your growth, supports your well-being, and empowers you to make a meaningful impact on people’s everyday lives.

If you’re ready to advance your career in a dynamic, innovative, and genuinely supportive environment, and discover why Catch Coverage is shaping the future of Insurance.

Job Position: Data Engineering & Analytics Senior Manager

Job Location:

This position is based in our Clearwater, FL or Fort Lauderdale, FL office. Candidates who live within 50 miles of either office will be required to work on-site at that location. Candidates who live outside this radius may be considered for a remote work arrangement, subject to company approval and business needs. Remote eligibility is not guaranteed.

PURPOSE OF THE JOB:

The Data Engineering & Analytics Senior Manager is responsible for making sure Catch Coverage's data is accurate, connected, and trusted across the business. Our call center, Business Process Outsourcing (BPO) operation, and distribution business generate data on calls, leads, enrollments, carrier commissions, agent licensing and contracting, and marketing spend. This role brings it together so leaders can see what is happening and make better decisions.

This is a hands-on leadership role. You will set the direction for our data platform, build and maintain the pipelines and data models behind it, and manage a small team that grows with the function. You will turn complex data into reliable reporting and forecasting for operations, sales, compliance, and finance, while protecting sensitive customer information.

RESPONSIBILITIES:

Own architecture, build-versus-buy decisions, and standards across Snowflake, AWS, orchestration, transformation, and third-party tooling
Build and run production ETL/ELT pipelines from REST APIs, cloud storage, CRM, Genesys Cloud, Retreaver, carrier and licensing/contracting sources, and book-of-business systems, with testing, monitoring, alerting, and documentation
Manage Snowflake operations, including role-based access, warehouse sizing, query performance, Protected Health Information (PHI) and Personally Identifiable Information (PII) handling, and consumption cost control
Own incident response, including on-call and escalation procedures, root-cause analysis, and recovery runbooks
Build dimensional models and curated marts for agents, agencies, carriers, plans, leads, calls, enrollments, policies, and commissions
Deliver a semantic layer and analytics-ready datasets that power dashboards and controlled self-service
Produce call center volume and staffing forecasts, including Annual Enrollment Period and Open Enrollment Period seasonality, and commission and revenue forecasts
Support segmentation, attribution, experimentation, and predictive models (such as lead scoring and agent attrition) where they change a decision
Lead, coach, and set priorities for the data team, and hire as the roadmap justifies
Maintain a written quarterly roadmap and intake process for new data requests
Partner in person with operations, sales, compliance, finance, and technology leaders to define requirements and drive adoption of the numbers
Own the data function budget (Snowflake, AWS, software, contractors, vendors), forecast spend, and bring renewal and investment recommendations to leadership

Requirements

7+ years in data engineering, analytics engineering, or a closely related role, including 2+ years leading or mentoring a data team and making architecture or technology decisions
Advanced, current Snowflake experience: data modeling, SQL optimization, RBAC, warehouse and workload management, and cost management
Advanced SQL and strong Python, with a track record of building and running production ETL/ELT pipelines and API integrations
Deep knowledge of data warehousing, dimensional modeling, data quality testing, observability, and cloud object storage
Working statistical competence: forecasting, segmentation, experimentation design, or predictive modeling applied to business decisions
Experience owning or materially influencing a cloud, software, or vendor budget
Ability to explain technical decisions and tradeoffs to non-technical executives, and to say no with a reason
Ability to work on-site in Fort Lauderdale or Clearwater, Monday through Friday

PREFERRED QUALIFICATIONS:

AWS (S3, Lambda, Glue, EventBridge, IAM)
dbt or a comparable transformation framework
Airflow, Dagster, or Prefect
Git-based workflow and CI/CD for data
Contact-center, CRM, insurance distribution, lead-generation, or performance-marketing data; Medicare or Affordable Care Act (ACA) experience is a strong plus
Experience handling Protected Health Information (PHI) and Personally Identifiable Information (PII) under the Health Insurance Portability and Accountability Act (HIPAA), and working with compliance teams on Centers for Medicare & Medicaid Services (CMS) and Telephone Consumer Protection Act (TCPA) reporting
Bachelor's degree in a technical or quantitative field, or equivalent practical experience

BENEFITS: