Data-Driven Operations Research Analyst

Sms Infocomm Corporation; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

SMS InfoComm Corporation is seeking a data-driven analyst to formulate and apply modeling, develop decision-support tools, and tailor reports for management. You will monitor multiple systems, troubleshoot issues, and work with IT to improve performance across platforms.

Ideal candidates have 1–3 years in application support, fluent English, and a background in CS/IS. The role combines analytics with operations, including warehouse processes and cost-saving initiatives.

Qualifications

• Bachelor's in CS/IS or related field.
• 1–3 years of application support experience.
• Fluent in English.
• Manufacturing or computer industry experience is a plus.

Responsibilities

• Formulate and apply mathematical modeling to develop decision-support information for management.
• Create daily/weekly/monthly customized reports based on end user and supervisor requirements.
• Provide first-line application support and instruction for end users.
• Troubleshoot issues across systems and collaborate with IT staff.
• Develop and improve warehouse efficiency and cost-reduction programs.
• Collaborate with developers to enhance system performance and reliability.

Skills

Analytical skills

Fluent English

Teamwork

Multi-tasking

Problem solving

Planning

Education

Bachelor's degree in Computer Science or IS

Tools

MyService

LMS

SAP

CMS

PPS

E-CASH

E-TRAFFIC

Aging Report

X-Report

Dashboard

Job description

SMS InfoComm Corporation is seeking a data-driven analyst to formulate and apply modeling, develop decision-support tools, and tailor reports for management. You will monitor multiple systems, troubleshoot issues, and work with IT to improve performance across platforms.

Ideal candidates have 1–3 years in application support, fluent English, and a background in CS/IS. The role combines analytics with operations, including warehouse processes and cost-saving initiatives.