Data-Driven Community Outreach Lead

NYC Department of Social Services; New York (NY); On-site; USD 52,000 - 62,000; Full time

Job summary

NYC Department of Social Services is seeking a Community Coordinator to function as an Outreach Data Manager within the Public Engagement Unit. You will design data collection, analyze datasets, and present findings to both technical and non-technical stakeholders to improve tenant outreach and case management.

The role emphasizes collaboration with multiple city agencies, data visualization, and the use of tools like SQL, Python, and data platforms to target services for New Yorkers in need.

Qualifications

• Bachelor's degree and two years of experience in community work or related duties.
• Alternate combinations with equivalent experience accepted if one year in the required role is met.

Responsibilities

• Design and oversee data collection to report on community development and tenant outreach programs.
• Evaluate and implement data-driven improvements to address complex problems.
• Prepare evaluation reports with visualizations for supervisors and senior management.
• Analyze internal, partner, and public datasets to target outreach effectively.
• Coordinate with Data & Analytics team members to manage projects.
• Collaborate with city agencies to share data, develop best practices, and inform policy.

Skills

Data in government

Civic engagement

English communication

Data cleaning

Data analysis

Data visualization

Google Sheets

Looker/Looker Studio

Tableau

SQL

Python

R

GIS

EveryAction / VAN

Salesforce

Education

Bachelor's degree or higher

Tools

Excel

GIS software

Job description

NYC Department of Social Services is seeking a Community Coordinator to function as an Outreach Data Manager within the Public Engagement Unit. You will design data collection, analyze datasets, and present findings to both technical and non-technical stakeholders to improve tenant outreach and case management.

The role emphasizes collaboration with multiple city agencies, data visualization, and the use of tools like SQL, Python, and data platforms to target services for New Yorkers in need.