Data-Driven Business Analyst, Specialized Services

First Investors Financial Services, Inc.; Dallas, Northern (TX, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Stellantis Financial Services, Inc. in Dallas, TX is seeking a Business Analyst for Specialized Services. You will analyze operational data, build dashboards with Tableau and Excel, and collaborate with leaders to drive process improvements.

The role requires strong analytical and communication skills, plus the ability to manage multiple priorities. Travel and overtime are as needed, with a focus on data-driven decision making.

Qualifications

• Minimum of two years of experience in business analysis, reporting, or operations support.
• High School Diploma or GED required.
• Bachelor’s degree in Business, Finance, Data Analytics, or related field preferred.
• Proficiency in Microsoft Excel; Tableau experience preferred.
• Strong analytical, communication, and organizational skills.

Responsibilities

• Analyze operational data to identify trends, performance gaps, and opportunities for process improvement.
• Assist in the development and maintenance of dashboards and reports using Tableau and Excel.
• Collaborate with business leaders to gather requirements and support process enhancements.
• Monitor KPIs and produce regular performance reports to inform decisions.
• Document business processes, technical specifications, and procedural updates for clarity.
• Support special projects and troubleshooting to maintain workflow continuity.
• Provide insights to enhance service levels and efficiency.
• Ensure reporting complies with policies and regulatory guidelines.

Skills

Excel

Tableau

Data analysis

Communication

Organization

Education

High School Diploma / GED

Bachelor’s degree preferred

Tools

Tableau

Excel

Job description

Stellantis Financial Services, Inc. in Dallas, TX is seeking a Business Analyst for Specialized Services. You will analyze operational data, build dashboards with Tableau and Excel, and collaborate with leaders to drive process improvements.

The role requires strong analytical and communication skills, plus the ability to manage multiple priorities. Travel and overtime are as needed, with a focus on data-driven decision making.