Data-Driven Administrative Technician — Operations

FirstEnergy; Lakewood Township (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

FirstEnergy is seeking an Administrative Technician for NJ Vegetation Management in Lakewood, NJ. The role provides administrative and technical support to the Manager, Facility Operations, and supports timekeeping, file management, and invoice processing.

The position involves maintaining electronic files, generating reports, and proposing process improvements to enhance FirstEnergy platforms. Occasional travel to off-site locations and after-hours work may be required.

Qualifications

• High school diploma or equivalent required.
• Minimum 7 years related work experience in administrative support and customer support.
• Pass the Edison Electric Institute (EEI) Support and Administrative Selection System (SASS) test.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint) and SAP.

Responsibilities

• Maintaining safe workplace in accordance with regulations.
• Provide high level customer service and proactive support to leadership and peers.
• Perform moderately technical administrative tasks and research process improvements.
• Maintain databases and lists for Administrative Services programs; upgrade processes for better service.
• Run reports to support Administrative Services' objectives.

Skills

Customer service

Time management

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

SAP

Job description

FirstEnergy is seeking an Administrative Technician for NJ Vegetation Management in Lakewood, NJ. The role provides administrative and technical support to the Manager, Facility Operations, and supports timekeeping, file management, and invoice processing.

The position involves maintaining electronic files, generating reports, and proposing process improvements to enhance FirstEnergy platforms. Occasional travel to off-site locations and after-hours work may be required.