Data Destruction Technician

DMD Systems Recovery LLC; Palo Alto (CA); On-site; USD 33,000 - 36,000; Full time

Job summary

DMD Systems Recovery LLC is a Data Destruction Technician role based in Palo Alto, CA. The position focuses on secure destruction of client data using software or physical methods for laptops, PCs, phones, servers, and network devices. You will also grade and sort equipment for next steps.

The role requires a high school diploma or equivalent, basic computer skills, and strong communication. Prior warehouse experience and HDD/SSD sanitizing experience are preferred, with teamwork and reliability

Qualifications

• High school diploma, GED, or equivalent.
• Basic computer skills.
• Strong communication and attention to detail.
• Team player with collaborative mindset.
• Warehouse experience preferred.
• Experience with sanitizing/testing HDDs/SSDs preferred.
• Experience troubleshooting enterprise systems (servers, networking, storage) with laptops/desktops/mobile devices.

Responsibilities

• Destroy data
• Erase or shred HDD
• Image devices
• Record condition and grade
• Input data into ERP
• Monitor erasure software
• Support offsite projects
• Other duties as assigned

Skills

Great communication skills

Detail-oriented

Team collaboration

Basic computer skills

Education

High school diploma or GED

Tools

Erasure software

ERP systems

Job description

Data Destruction Technician

Department: Operations
Full-Time

$24-$26 Hourly

Company Description

DMD Systems Recovery, LLC (DMD) provides IT Asset Disposition solutions adhering to the most rigorous environmental and security standards to deliver confidence to companies who value our world and their reputation. We are a certified B Corp in the Electronics and Sustainability field, with facilities in Tempe, AZ, Austin, TX, and Palo Alto, CA.

Job Summary

The Data Destruction Technician is part of the IT Asset Disposition (ITAD) team and is responsible for the secure and safe destruction of client data. Operationally this includes data erasure using software or physical shred or destruction based on client commitments or asset condition for laptops, pcs, phones, servers, or network devices. You will also assist with the physical grading determining next steps for the equipment.

Key Responsibilities

• Destroy Data
• Erase or Shred HDD
• Image Devices
• Record condition and grade
• Input all data into ERP
• Monitor Erasure Software
• Recommendations and actions to improve the department and outcomes
• Offsite projects as appropriate
• Other duties as necessary and assigned

Education and Experience

• High school diploma, GED, or equivalent
• Basic computer skills
• Great communication skills, detailed-oriented, and consistent
• Collaboration in a team environment
• Previous warehouse experience preferred
• Experience with sanitizing / testing HDDs and SSDs preferred
• Experience troubleshooting issues with enterprise-grade information systems (servers, networking equipment, storage arrays, etc.), laptops, desktops, and mobile devices

Physical Requirements

• May include standing for long periods of time, squatting, twisting, bending, and lifting between 10-50 lbs. (or more) regularly.
• Reasonable accommodations will be made, enabling individuals with disabilities to perform essential functions.

Employment Details

This full-time position reports to the Manager of Operations. The role includes salary (commensurate with experience and responsibilities) and a benefits package. DMD is an equal opportunity employer. We conduct pre-employment drug screens and background checks.