Data Centre FieldOps Technician

Pyramid Consulting, Inc; Huntsville (AL); On-site; USD 30,000 - 33,000; Full time

Job summary

Pyramid Consulting, Inc. in Huntsville, AL seeks a Data Centre FieldOps Technician for a 12-month contract. The role covers hands-on data center operations, cabling, MACs, asset management, and on-site support to ensure uptime.

Preferred candidates have 3–5 years of fiber experience and can handle diverse fiber installs, OTDR testing, and network/system troubleshooting. Pay is $22–$24/hour with standard benefits and on-site requirements.

Qualifications

• High school diploma or GED required.
• Experience with fiber testing and troubleshooting (MMF/SMF).
• Proficient with fiber termination and testing tools.

Responsibilities

• Cabling and termination of data center infrastructure.
• Support MACs, hardware installation, labeling, power and network connectivity.
• Maintain assets, tickets, and daily logs; provide on-call support as needed.
• Perform testing (OTDR) and fiber connector installations (LC/SC/ST/FC).
• Coordinate equipment delivery and maintain site security protocols.

Skills

Data center operations

Cable termination

Troubleshooting

Documentation

On-site support

Education

High School diploma or GED

Tools

Unicam

anaerobic

heat-cure

OTDR

Fluke

EFXO

tone set

crimp tool

Krone/3M/BIX tools

Job description

Immediate need for a talented Data Centre FieldOps Technician. This is a 12 months contract opportunity with long-term potential and is located in Huntsville, AL(Onsite).

Job ID: 26-13055

Pay Range: $22 - $24/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Cabling & Termination
• Support and complete all scheduled data center Moves/Adds/Changes (MACs).
• Perform hardware installation MACs, including device labeling, power, and network cable connectivity.
• Complete hardware support work orders involving MACs, certification, troubleshooting, and break-fix.
• Manage assets, auditing, and daily work log/ticket tracking.
• Provide smart-hands assistance within specified SLA response times (on-call duties may apply).
• Maintain a safe and secure operating environment and report violations.
• Maintain detailed documentation and record keeping.
• Follow site security protocols, badging requirements, and data protection procedures.
• Ensure proper logging, securing, and documentation of media storage devices.
• Use network hardware/components, copper and fiber infrastructure installation and testing tools, and datacenter infrastructure management (DCIM) tools.
• Coordinate equipment/material receiving, shipping, and RMA processing.
• Provide vendor and security escorts as needed.
• Perform general cleaning of floor, cabinet/rack surfaces, work benches, and other areas regularly.
• Support standard and emergency operating procedures for the data center.
• Provide status reporting on service availability, performance, and capacity utilization.
• Conduct daily error log reporting and physical inspections for general health, power, cooling, and hazards.
• Coordinate equipment installation and delivery schedules per project plans.
• Perform on-call duties as needed.
• Basic copper termination skills required.
• Mount and install racks, patch panels, fiber optic hardware, and grounding.
• Perform testing: continuity tests, use of volt-ohmmeter, troubleshoot cable issues, and use tone sets.
• Install various fiber connectors (LC, SC, ST, FC, FDDI, SMA, MPO/MTP) for multi-mode and single-mode fiber.
• Terminate simplex & duplex jumper cords, breakout outside plant fiber, and indoor tight buffered fiber.
• Install fan-out kits including buffer tubes.
• Calculate end-to-end loss budgets per TIA/EIA standards.
• Complete paperwork accurately and timely (timesheets, material transfers, work orders, change orders, tool transfers).
• Perform testing using OTDR, Fluke, and EFXO.
• Troubleshoot network issues using OTDR.
• Perform mechanical and fusion splicing with all fiber cable types.
• Perform building entrance splices, maintenance space, and direct buried splices.
• Available to work shifts (8, 10, 12 hours), weekends, and holidays.

Key Requirements and Technology Experience:

• High School diploma or GED equivalent.
• Proficient with listed tools.
• Skilled in terminating all connector types and methods for SMF and MMF systems (Unicam, anaerobic, heat-cure).
• Experience in testing and troubleshooting MMF & SMF systems (OTDR & PMLS).
• Preferred 3-5 years of fiber experience.
• Preferred industry certifications (Corning/FOA).
• Preferred mechanical and fusion splice experience.
• Preferred OSP / confined space entry experience (splicing).
• Proficient with trade tools including screwdrivers, torpedo level, tape measure, snips, pliers, hammer, wrench set, cable stripper, flashlight, gloves, punch tool, tone set, crimp tool, and Krone/3M/BIX tools.
• Self-motivated, positive, professional, and proactive in process improvements.
• Promote company culture and mission.
• Proficient with required tools.
• Act as company liaison with customer representatives.
• Strong problem-solving, critical thinking, and communication skills.
• Ability to work at heights, off ladders, in confined spaces.
• Lift up to 50 pounds and move up to 75 pounds.
• Good color vision, ability to read small print, and recognize audible signals.
• Willingness to travel as needed.

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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