Data Center Technician - United States - Norfolk - On-site

Reboot Monkey; Norfolk (VA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

Professional development allowance

Certification sponsorship

Job summary

Reboot Monkey in Norfolk, VA is seeking a Data Center Technician to join our on-site team. This full-time role supports critical infrastructure at our world-class data center facilities and requires hands-on installation, configuration, and maintenance of server and network equipment.

You will perform structured cabling, monitor environmental systems, respond to incidents, and collaborate with engineering and operations.

Qualifications

• 3+ years data center operations experience.
• Expert cabling skills (Cat6/6a, OM3/OM4/OS2 fiber).
• Strong troubleshooting and problem-solving abilities.
• Experience with rack and stack operations.
• Understanding of power distribution and UPS systems.
• Excellent documentation and communication skills.
• Able to lift 50+ lbs and work in demanding environments.

Responsibilities

• Install, configure, and maintain server and network equipment.
• Perform structured cabling (copper and fiber).
• Execute hardware deployments and decommissions.
• Monitor environmental systems (power, cooling, security).
• Respond to incidents and perform troubleshooting.
• Maintain accurate documentation and asset tracking.
• Collaborate with engineering and operations teams.
• Participate in capacity planning and upgrades.

Skills

Server handling & maintenance

Structured cabling

Troubleshooting

Documentation

Communication

On-call support

Capacity planning

Education

CDCP/CDCS/CDCE certifications

Vendor certifications (Dell, HPE, Cisco)

CCNA / JNCIA

Tools

DCIM platforms

Job description

About The Role

Join our team as a Data Center Technician in Norfolk, United States. This is a full-time, on-site position where you'll support critical infrastructure at world-class data center facilities.

Compensation & Benefits

$60,000-75,000/year (USD annual)

• Health, dental, and vision insurance
• Paid time off and holidays
• Professional development allowance
• Certification sponsorship

Work Schedule

• Full-time permanent position
• Standard business hours with on-call rotation
• Shift differentials for nights/weekends when applicable

Key Responsibilities

• Install, configure, and maintain server and network equipment
• Perform structured cabling (copper and fiber optic)
• Execute hardware deployments and decommissions
• Monitor environmental systems (power, cooling, security)
• Respond to incidents and perform troubleshootingMaintain accurate documentation and asset tracking
• Collaborate with engineering and operations teams
• Participate in capacity planning and upgrades
• 3+ years data center operations experience
• Expert cabling skills (Cat6/6a, OM3/OM4/OS2 fiber)
• Strong troubleshooting and problem-solving abilities
• Experience with rack and stack operations
• Understanding of power distribution and UP
• Excellent documentation and communication skills
• Ability to lift 50+ lbs and work in demanding environments
• Data center certifications (CDCP, CDCS, CDCE) - preferred
• Vendor certifications (Dell, HPE, Cisco) - preferred
• Network certifications (CCNA, JNCIA) - preferred
• Experience with DCIM platforms - preferred
• Knowledge of ITIL practices - preferred