Data Center Technician - United States - Madison - On-site

Reboot Monkey; Madison (WI); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

Professional development allowance

Certification sponsorship

Job summary

Reboot Monkey in Madison, WI, is seeking a Data Center Technician to support mission-critical infrastructure at our on-site facilities.

You will install, configure, and maintain server and network equipment, manage cabling, monitor power and cooling, and respond to incidents with strong documentation and teamwork. This full-time role requires 3+ years in data center operations and relevant certifications; we offer a competitive salary and comprehensive benefits.

Qualifications

• 3+ years data center operations experience.
• Expert cabling skills (Cat6/6a, OM3/OM4/OS2 fiber).
• Strong troubleshooting and problem-solving abilities.
• Excellent documentation and communication skills.
• Ability to lift 50+ lbs and work in demanding environments.
• Data center certifications (CDCP, CDCS, CDCE) - preferred.
• Vendor certifications (Dell, HPE, Cisco) - preferred.
• Network certifications (CCNA, JNCIA) - preferred.
• Experience with DCIM platforms - preferred.
• Knowledge of ITIL practices - preferred.

Responsibilities

• Install, configure, and maintain server and network equipment.
• Perform structured cabling (copper and fiber optic).
• Execute hardware deployments and decommissions.
• Monitor environmental systems (power, cooling, security).
• Respond to incidents and perform troubleshooting.
• Maintain accurate documentation and asset tracking.
• Collaborate with engineering and operations teams.
• Participate in capacity planning and upgrades.
• 3+ years data center operations experience
• Expert cabling skills (Cat6/6a, OM3/OM4/OS2 fiber)
• Strong troubleshooting and problem-solving abilities
• Experience with rack and stack operations
• Understanding of power distribution and UPS systems
• Excellent documentation and communication skills
• Ability to lift 50+ lbs and work in demanding environments
• Data center certifications (CDCP, CDCS, CDCE) - preferred
• Vendor certifications (Dell, HPE, Cisco) - preferred
• Network certifications (CCNA, JNCIA) - preferred
• Experience with DCIM platforms - preferred
• Knowledge of ITIL practices - preferred

Skills

Data center operations

Cabling

Power distribution

Troubleshooting

Documentation

Communication

Tools

Dell hardware

HPE hardware

Cisco hardware

DCIM software

UPS systems

Job description

About The Role

Join our team as a Data Center Technician in Madison, United States. This is a full-time, on-site position where you’ll support critical infrastructure at world-class data center facilities.

Compensation & Benefits

$60,000-75,000/year (USD annual)

Comprehensive benefits package including:

• Health, dental, and vision insurance
• Paid time off and holidays
• Professional development allowance
• Certification sponsorship

Work Schedule

• Full-time permanent position
• Standard business hours with on-call rotation
• Shift differentials for nights/weekends when applicable

Key Responsibilities

• Install, configure, and maintain server and network equipment
• Perform structured cabling (copper and fiber optic)
• Execute hardware deployments and decommissions
• Monitor environmental systems (power, cooling, security)
• Respond to incidents and perform troubleshooting
• Maintain accurate documentation and asset tracking
• Collaborate with engineering and operations teams
• Participate in capacity planning and upgrades
• 3+ years data center operations experience
• Expert cabling skills (Cat6/6a, OM3/OM4/OS2 fiber)
• Strong troubleshooting and problem-solving abilities
• Experience with rack and stack operations
• Understanding of power distribution and UPS systems
• Excellent documentation and communication skills
• Ability to lift 50+ lbs and work in demanding environments
• Data center certifications (CDCP, CDCS, CDCE) - preferred
• Vendor certifications (Dell, HPE, Cisco) - preferred
• Network certifications (CCNA, JNCIA) - preferred
• Experience with DCIM platforms - preferred
• Knowledge of ITIL practices - preferred