Data Center Technician - Nights (AWS)

Amazon; Boardman (OR); On-site; USD 37,195 - 66,124; Full time

Job summary

Amazon Data Services, Inc. is seeking a Data Center Technician to join our AWS infrastructure team in Boardman, OR.

You will perform server rack installations, hardware repair, and network troubleshooting within a 24/7 data-center environment, escalating issues and coordinating with engineers, vendors, and contractors to maintain uninterrupted service. The role requires travel to data-center sites, on-call duties, and involvement in change management, documentation, and onboarding of new staff.

Qualifications

• High school or equivalent diploma.
• 1+ years of computer/server hardware troubleshooting or related IT experience.
• Ability to work on a flexible schedule including days, nights, and/or weekends.
• Experience managing work and priorities through a ticketing system.
• Experience working in a data-center environment.
• An associate’s degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.).
• Understanding of network design, protocols, and layer 1/2 troubleshooting.

Responsibilities

• Perform server rack installations, hardware break‑fix on various components, troubleshoot network issues, and respond to operational incidents that impact service availability, escalating to senior technicians and management as needed or required.
• Serve as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors.
• Perform on‑call duties and participate in scheduled maintenance and change management activities.
• Contribute to documentation and process improvement initiatives based on your analysis of operational issues.
• Help train and onboard new team members.

Skills

Server hardware troubleshooting

Flexible schedule

Education

High school diploma

Associate degree or technical certification

Tools

Ticketing system

Job description

Job ID: 3197330 | Amazon Data Services, Inc.

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You will help maintain the heartbeat of the world’s most innovative technology platform, ensuring seamless data‑center operations that power millions of businesses and services worldwide.

Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data‑center space. The team works in a 24/7 environment and travel within and outside the regional work area is required.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply‑chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

NOTE: DX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States).

NOTE: Lump‑sum stipend will be provided to eligible candidates who relocate for this position.

Key Responsibilities

• Perform server rack installations, hardware break‑fix on various components, troubleshoot network issues, and respond to operational incidents that impact service availability, escalating to senior technicians and management as needed or required.
• Serve as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors.
• Perform on‑call duties and participate in scheduled maintenance and change management activities.
• Contribute to documentation and process improvement initiatives based on your analysis of operational issues.
• Help train and onboard new team members.

Physical Requirements

• Regularly lift and/or move up to 40 pounds; participate in group lifts for 41+ pounds.
• Work in cramped and/or elevated locations.
• Bend, lift, stretch, and reach.
• Stand and walk for up to 8+ hours a day.
• Ascend and descend ladders, stairs, and gangways safely and without limitation.
• Work in a noisy environment.
• Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).

Essential Requirements

• Ability to travel to or commute between data‑center locations as needed.
• Willingness to temporarily work at alternative sites during training periods or until the assigned facility is operational.
• Travel frequency will vary based on business needs and operational status of the assigned facility.
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data‑center sites as required by business needs.

Day in the Life

As a Data Center Technician, you bring expertise across technical domains and demonstrate a breadth of knowledge while you: take ownership of technical issues, engage other teams for resolution, solve problems at their root, and maintain service level agreements through proactive detection and reporting. You will work shift work that includes days, nights, weekends, and holidays, with travel within and outside the regional work area required. A reliable personal vehicle and valid driver’s license are necessary, as company transportation will not be provided.

Basic Qualifications

• High school or equivalent diploma.
• 1+ years of computer/server hardware troubleshooting or related IT experience.
• Ability to work on a flexible schedule including days, nights, and/or weekends.

Preferred Qualifications

• Experience managing work and priorities through a ticketing system.
• Experience working in a data‑center environment.
• An associate’s degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.).
• Understanding of network design, protocols, and layer 1/2 troubleshooting.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, and 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, OR, Boardman – 27.00 – 48.00 USD hourly