Data Center Technician (L3)

GDH; Manassas (VA); Sur place; USD 55 000 - 63 000; Plein temps

Résumé du poste

GDH is seeking an experienced Data Center Technician (L3) to support installation, maintenance, troubleshooting, and optimization of large-scale data center infrastructure.

You will manage server, storage, networking, cabling, and hardware integration in a mission-critical environment, guide junior technicians, and contribute to expan­sion projects. Strong Linux, DCIM, and remote-management tooling experience is required.

Qualifications

• 5+ years of experience in enterprise or hyperscale data center environments.
• Strong knowledge of x86 server architecture, GPU-based systems, storage, and networking.
• Experience with rack/stack deployments and structured cabling.
• Familiarity with Linux and basic CLI troubleshooting.
• Experience with remote management tools (iLO/iDRAC/IPMI/Redfish).

Responsabilités

• Install, configure, troubleshoot and decommission data center hardware.
• Perform advanced rack and stack activities including cabling and power distribution.
• Diagnose and resolve failures across servers, GPUs, storage, and networking.
• Execute firmware updates and hardware replacements; validate systems.
• Support large deployments, tech refreshes, migrations, and expansions.
• Conduct root cause analysis and implement fixes for infra issues.
• Monitor health and environmental conditions using DCIM tools.
• Follow change control, safety, and documentation requirements.
• Collaborate with multiple teams to resolve complex issues.
• Mentor L1/L2 technicians with guidance and escalation support.

Connaissances

5+ years experience

x86 server architecture

GPU-based systems

storage platforms

enterprise networking

reading diagrams/docs

Linux familiarity

on-call readiness

strong communication

Outils

iLO

iDRAC

IPMI

Redfish

ServiceNow

Jira

Description du poste

Role Summary

The Data Center Technician (L3) supports the installation, maintenance, troubleshooting, and optimization of large-scale, high-performance data center infrastructure. This advanced-level role manages complex server, storage, networking, cabling, and hardware integration activities in a mission-critical environment. The technician independently resolves technical issues, supports deployment and expansion initiatives, and contributes to operational excellence. This role also provides technical guidance and mentorship to junior data center technicians.

Role Summary

The Data Center Technician (L3) supports the installation, maintenance, troubleshooting, and optimization of large-scale, high-performance data center infrastructure. This advanced-level role manages complex server, storage, networking, cabling, and hardware integration activities in a mission-critical environment. The technician independently resolves technical issues, supports deployment and expansion initiatives, and contributes to operational excellence. This role also provides technical guidance and mentorship to junior data center technicians.

Responsibilities

• Install, configure, troubleshoot, and decommission enterprise server, storage, and network hardware.
• Perform advanced rack and stack activities, including rail installation, structured cabling, power distribution, and hardware integration.
• Diagnose and resolve failures involving servers, GPUs, storage systems, networking equipment, and supporting infrastructure.
• Execute firmware updates, BIOS configuration changes, hardware replacements, and system validation.
• Support large-scale hardware deployments, technology refreshes, migrations, and data center expansion projects.
• Conduct root cause analysis and implement corrective actions for infrastructure issues.
• Monitor data center health, environmental conditions, and equipment status using DCIM and monitoring tools.
• Follow operational procedures, change management processes, safety standards, ESD procedures, security policies, and documentation requirements.
• Collaborate with engineering, operations, networking, facilities, logistics, and vendor teams to resolve complex technical issues.
• Mentor L1 and L2 technicians through technical guidance, training, and escalation support.

Qualifications

• 5+ years of experience supporting enterprise or hyperscale data center environments.
• Strong knowledge of x86 server architecture, GPU-based systems, storage platforms, and enterprise networking equipment.
• Experience with rack and stack deployments, structured copper and fiber cabling, server diagnostics, and hardware repair.
• Knowledge of power distribution systems, including power distribution units (PDUs).
• Experience using remote management tools such as iLO, iDRAC, IPMI, and Redfish.
• Understanding of Layer 1 and basic Layer 2 networking concepts.
• Ability to read rack elevations, network diagrams, cable matrices, and technical documentation.
• Familiarity with Linux operating systems and basic command-line troubleshooting.
• Experience using ServiceNow, Jira, or similar IT service management platforms.
• Strong analytical, troubleshooting, organizational, written, and verbal communication skills; availability to participate in on-call rotations and maintenance windows outside standard business hours.

Publishing Pay Range: $40.00 – $46.00 hourly
This position is based in office and requires employee to work on-site.