Data Center Technician L1

NTT Global Data Centers; Ashburn (VA); On-site; USD 55,000 - 85,000; Full time

Job summary

Join a leading company in technology services as a Data Center Technician L1. This role involves maintaining critical systems and ensuring compliance with safety standards while working in a collaborative environment. Ideal candidates will possess a good understanding of mechanical and electrical systems relevant to data centers.

Qualifications

• Hands-on experience in commercial/industrial systems required.
• Understanding of fire life safety systems preferred.
• Relevant certifications like CPR/First Aid beneficial.

Responsibilities

• Maintain operational integrity of data center systems.
• Inspect, install and troubleshoot electrical and mechanical components.
• Develop strategies to minimize operational costs and improve efficiency.

Skills

Mechanical systems knowledge

Electrical systems knowledge

Critical thinking

Complex problem-solving

Communication skills

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

Join to apply for the Data Center Technician L1 role at NTT Global Data Centers

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Join to apply for the Data Center Technician L1 role at NTT Global Data Centers

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Critical Facilities Maintenance Technician has a substantial understanding of their role and applies their knowledge and skill to carry out their responsibilities relating to the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems.

This role maintains and follows the processes that maximize customer uptime in the most cost-effective way. This role also ensures that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met.

Key responsibilities:

• Develops creative approaches to keep operational costs to a minimum, improves efficiency, and implements new strategies. Systems of responsibility include -
• O Mechanical responsibilities includes chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.
• O Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load.
• O Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices.
• Tests performance of electromechanical assemblies and electronic voltmeters.
• Reads blueprints, schematics, diagrams, or technical orders to determine methods and sequences of processes.
• Inspects parts for surface defects.
• Installs electrical or electronic parts and hardware in housings or assemblies, using hand tools.
• Aligns, fits or assembles component parts, using hand or power tools.
• Operates, monitors, maintains, and responds to abnormal conditions in facilities systems. Areas include - Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control.
• Analyses systems to ensure best practices for both internal and external customers.
• Provides feedback to relevant teams on the effectiveness of existing standards and processes.
• Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades.
• Works with relevant teams to track and complete an aggressive preventive and predictive maintenance programme.
• Ensures data centre operates at maximum operational efficiency, including analysing existing operating conditions, recommending new technologies and improving overall efficiency, and cost reduction.
• Manages systems to avoid unplanned customer-impacting events.
• Works with relevant teams to determine maintenance requirements for mechanical, electrical, and fire life safety systems.
• Performs other duties as assigned.
  
  

To thrive in this role, you need to have:

• Understanding of the mechanical, electrical, and fire life safety systems used in a data centre environment including, but not limited to the following - electrical distribution and layout, Transformers, PLC’s, Generators, Switchgear, UPS systems, STS’, ATS’ PDU’s, Chilled Water Systems, CRAC/CRAH’s, Pre-Action Sprinkler Systems.
• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety.
• Current knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations).
• Familiarity with data trending / tracking and analysis and the ability to utilize a PC based integrated critical monitoring systems.
• Ability to process Hands and Eye requests as required i.e., Tape Rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal.
• Demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including -
• O Chilled Water Systems
• O Large Centrifugal Chillers
• O Cooling Towers
• O Heat Exchangers
• O Water Treatment Systems
• O VFD’s and Pumps
• O HVAC equipment
• O CRAC/CRAH’s
• O Humidification Systems
• O Water heaters
• O Water/Air filters
• O BMS and PLC Controls
• O Emergency Standby Diesel Generator Systems
• O Fuel/Oil systems,
• O 480/277 and 208/120 electrical generation and distribution
• O Static UPS Systems
• O Double Interlock Pre-Action Systems
• Proficient with MS Office Suite (Word, Excel, PowerPoint, Project).
• Ability to communicate effectively with customers and internal staff and effectively work in team environment.
• Ability to coordinate, supervise, and communicate with contractors who perform maintenance or upgrade work on these systems.
• Ability to logically analyze and solve problems.
• Ability to operate Hand and Machine Tools (hammer, drill, saw, etc.).
• Ability to operate electrical tools such as a multi-meter or infrared camera.
• Ability to operate a forklift.
• Must be comfortable working in a high stress, fast paced environment with shifting priorities.
• Possess critical thinking and complex problem-solving skills.
  
  

Academic qualifications and certifications:

• Relevant high school diploma or equivalent required
• Relevant advanced qualification or equivalent work related experience required
  
  

Relevant certifications such as:

• O CPR/First Aid and NFPA70E Certified (can be gained during course of employment)
• O Possession of an OSHA approved forklift certification or the ability to obtain one after hire required
  
  

Required experience:

• Relevant demonstrated experience in a similar role gained within a data centre facilities environment.
• Relevant demonstrated experience in a mechanical/electrical position within critical facilities (preferably a data center, hospital, semi-conductor, or power plant).
• Demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including -
• O Chilled Water Systems
• O Large Centrifugal Chillers
• O Cooling Towers
• O Heat Exchangers
• O Water Treatment Systems
• O VFD’s and Pumps
• O HVAC equipment
• O CRAC/CRAH’s
• O Humidification Systems
• O Water heaters
• O Water/Air filters
• O BMS and PLC Controls
• O Emergency Standby Diesel Generator Systems
• O Fuel/Oil systems,
• O 480/277 and 208/120 electrical generation and distribution
• O Static UPS Systems
• O Double Interlock Pre-Action Systems
  
  

Workplace type:

On-site Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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