Data Center Technician II, 3PDC

Google; Atlanta (GA); On-site; USD 86,000 - 118,000; Full time

Job summary

Google isn’t just a software company. The Hardware Operations team maintains cutting-edge data center infrastructure, installing and testing servers and components, and configuring networks and routing gear.

As an Operations Technician, you’ll perform hands-on hardware repairs, troubleshoot OS and server issues, and work non-standard schedules to keep critical systems running at scale. This role requires physical effort and collaboration across teams in a fast-paced environment.

Qualifications

• Experience repairing and troubleshooting IT hardware at component level.
• Experience diagnosing OS, server hardware, or networking issues.
• Able to lift 50 lb and perform physically demanding tasks.
• Flexible to work non-standard hours, weekends, nights and holidays.

Responsibilities

• Deploy and operate data center infrastructure across projects.
• Diagnose issues and follow procedures to resolve equipment problems.
• Maintain data security and proper media handling per Google standards.
• Disassemble end-of-life equipment and perform maintenance in teams.
• Repair and perform preventative maintenance on servers and infrastructure.

Skills

Component-level repairs

Hardware troubleshooting

OS/server hardware troubleshooting

Networking protocols troubleshooting

Physical stamina

Shift flexibility

Team collaboration

2+ years IT support experience

Education

Bachelor's degree or equivalent practical experience

Google IT Support Professional Certificate

Job description

This role is not eligible for U.S. immigration sponsorship.

Minimum qualifications

• Experience with performing component-level repairs and troubleshooting on technical equipment.
• Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications

• Bachelor's degree or equivalent practical experience.
• Completion of the online Google IT Support Professional Certificate program.
• 2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
• Experience working within a data center or network operation center environment.
• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc.).
• Ability to collaborate and partner with teams to overcome challenges, and to adapt to changes in a dynamic work environment.

About The Job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $86000 - $118000 (USD) + 15% bonus target + equity + benefits

Responsibilities

Learn more about benefits at Google .

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, and apply the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .