Local Only Applicants - Data Center Technician IC1

Milestone Technologies, Inc.; New Albany (OH); On-site; USD 23,419 - 33,062; Full time

Job summary

Milestone Technologies, Inc. in New Albany, OH is seeking a 3rd shift entry-level Data Center Technician. You will support the installation, troubleshooting, and maintenance of servers, networking equipment and cabling on-site.

The role requires a High School Diploma or GED, basic hardware knowledge, and a willingness to lift up to 50 pounds; experience not required beyond 1 year of general work. Shifts run Sunday to Wednesday and Wednesday to Saturday.

Qualifications

• High School Diploma or GED required.
• A Real ID or other federally accepted identification for U.S. travel.
• Minimum 1 year of general work experience.
• Basic knowledge of or hands-on experience with computer hardware and repair.
• Ability to travel to supported data center locations.
• Willingness to lift, push, pull, and move at least 50 pounds.
• Strong professional communication skills, both verbal and written.
• Ability to work on-site in New Albany, OH on 3rd shift.

Responsibilities

• Support the installation, troubleshooting, and maintenance of servers, networking equipment and cabling.
• Work with Data Center Leads to ensure reliability of operations.
• Maintain accurate inventory and documentation per procedures.
• Assist with physical tasks like moving and racking equipment.
• Develop troubleshooting skills and adapt to new software/tools.

Skills

Computer hardware repair

Communication skills

Attention to detail

Physical stamina

Education

High School Diploma or GED

Associate or Bachelor’s degree (preferred)

Job description

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

3rd Shift - Entry Level Data Center Technician #13453

Basic knowledge of or hands-on experience with computer hardware and repair needed.

Location: Onsite - New Albany, OH. (Only open to currently local applicants - relocation applicants will not be considered.)

Shifts/Hours: 3rd shift

• Sun - Wed 10:30pm - 9:30am
• Wed - Sat 10:30pm - 9:30am

As a Data Center Technician, you will work closely with Data Center Leads to support the installation, troubleshooting, and maintenance of servers, networking equipment, and cabling. This role is critical to ensuring the reliability and performance of our data center operations.

What You Will Need

• High School Diploma or GED.
• A Real ID or other federally accepted identification for U.S. travel.
• Minimum 1 year of general work experience.
• Basic knowledge of or hands-on experience with computer hardware and repair.
• Ability to travel to supported data center locations.
• Quick learner with the ability to adapt to new software and tools.
• Strong professional communication skills, both verbal and written.
• Self-motivated with excellent attention to detail and the ability to work independently.
• Ability to multi-task and manage priorities with minimal supervision.
• Comfortable wearing Personal Protective Equipment (PPE) for extended periods.
• Ability to safely lift, push, pull, and move at least 50 pounds.
• Capable of walking long distances throughout the day.
• Willingness to work in environments that may include hot aisles and indoor areas reaching 90+ degrees Fahrenheit during certain times of the year.

Preferred Qualifications

• At least 1 year of computer hardware repair experience.
• Associate or bachelor’s degree in a related field, or currently pursuing one.

How You Will Make An Impact

• Gain a solid understanding of the ticket management process and contribute to timely resolution.
• Learn and apply diagnostic methods to troubleshoot data center equipment effectively.Accurately pull and manage inventory in accordance with established documented processes.
• Ability to work cross functionally to maintain accurate inventory systems.
• Develop skills in server repair techniques, including replacing hard drives, RAM, motherboards, and other components.
• Assist with physical tasks, such as moving and racking equipment for special projects. include Hardware/component replacement focused with the possibility of delving into software in the future
• Perform additional tasks as directed by management to support operational goals.

Compensation

Estimated Pay Range: $17.31 - $24.43 USD Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for ouremployees butis also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.