Data Center Technician IC1

Milestone Technologies, Inc.; Georgia; On-site; USD 42,000 - 56,000; Full time

Job summary

Milestone Technologies, Inc. is seeking a Data Center Technician I to assist in installing, troubleshooting, and maintaining servers, networking gear, and cabling. You will work alongside Data Center Leads and participate in inventory procedures to support data center operations.

The role emphasizes learning server repair methods, movement and racking of equipment, and strong attention to detail in a fast-paced environment. A diploma and hardware experience are valued as you grow with Milestone.

Qualifications

• HS Diploma or GED required.
• Associate or Bachelor's degree or progress toward one preferred.
• 1+ years of computer hardware repair experience.
• Basic knowledge of computer hardware/repair.
• Ability to learn new software quickly.
• Strong communication skills (verbal and written).
• Self-motivated, detail oriented and able to multi-task.

Responsibilities

• Support installs, troubleshooting, and maintenance of servers and networking gear.
• Assist in cabling and racking activities for data center equipment.
• Update and pull inventory according to process requirements.
• Learn server repair methods and apply them as directed.
• Collaborate with Data Center Leads to ensure smooth operations.

Skills

Professional communication

Attention to detail

Multi-tasking

Hardware repair basics

Willingness to learn

Education

HS Diploma or GED

Associate or Bachelor’s degree (or progress toward one)

Tools

Inventory systems

Job description

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

As a Data Center Technician I, you will be working alongside Data Center Leads in supporting installs, troubleshooting, and maintaining servers, networking equipment, and cabling.

How You Will Make a Difference

• Understand the overall ticket management process
• Pull required inventory as defined by the inventory process with accuracy
• Update inventory systems as required
• Start to understand, learn, and apply server repair methods to data center equipment
• Physically assist in moving and racking equipment as directed for special projects
• Other tasks as required by management

What You Need To Succeed

• HS Diploma or GED
• Associate or Bachelor's degree OR working towards one is a plus
• 1+ years of computer hardware repair experience
• Basic knowledge of or hands-on experience with computer hardware/repair
• Ability to learn new software quickly
• Professional communication skills, both verbal and written
• Self-motivated, professional, and strong attention to detail
• Ability to multi-task

Compensation

Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for ouremployees butis also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.