Data Center Technician IC1

Milestone Technologies, Inc.; Georgia; On-site; USD 42,000 - 54,000; Full time

Job summary

Milestone Technologies, Inc. in Georgia is seeking a Data Center Technician I to join our team. You will support installs, troubleshoot, and maintain servers, networking gear, and cabling under supervision.

You will learn server repair methods, contribute to inventory accuracy, and assist with moves and rackings. Strong verbal and written communication and attention to detail are essential.

Qualifications

• HS Diploma or GED.
• Associate or Bachelor’s degree OR working towards one is a plus.
• 1 years of computer hardware repair experience.
• Basic knowledge of or hands-on experience with computer hardware/repair.
• Professional communication skills, both verbal and written.
• Self-motivated, professional, and strong attention to detail.
• Ability to multi-task.

Responsibilities

• Understand the overall ticket management process.
• Pull required inventory as defined by the inventory process with accuracy.
• Update inventory systems as required.
• Start to understand, learn, and apply server repair methods to data center equipment.
• Physically assist in moving and racking equipment as directed for special projects.
• Other tasks as required by management.

Skills

Communication

Multi-tasking

Hardware repair

Attention to detail

Learning agility

Education

HS Diploma or GED

Associate or Bachelor’s degree in progress

Job description

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Job Overview

As a Data Center Technician I, you will be working alongside Data Center Leads in supporting installs, troubleshooting, and maintaining servers, networking equipment, and cabling.

How You Will Make a Difference:

• Understand the overall ticket management process
• Pull required inventory as defined by the inventory process with accuracy
• Update inventory systems as required
• Start to understand, learn, and apply server repair methods to data center equipment
• Physically assist in moving and racking equipment as directed for special projects
• Other tasks as required by management

What You Need to Succeed:

• HS Diploma or GED
• Associate or Bachelor’s degree OR working towards one is a plus
• 1 years of computer hardware repair experience
• Basic knowledge of or hands-on experience with computer hardware/repairAbility to learn new software quickly
• Professional communication skills, both verbal and written
• Self-motivated, professional, and strong attention to detail
• Ability to multi-task

LI-LC1

Compensation

Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.