Data Center Technician IC1

Milestone Technologies; Eagle Mountain (UT); On-site; USD 38,000 - 54,000; Full time

Job summary

Milestone Technologies in Utah is seeking a Data Center Technician I to work with Data Center Leads on installs, troubleshooting, and maintaining servers, networking gear, and cabling. You will support ticket workflows and help move and rack equipment for special projects.

Candidates should have a HS Diploma or GED; an Associate or BA is a plus. 1+ year hardware repair experience and good written and verbal communication are required; you should be capable of learning new software quickly and

Qualifications

• 1+ year of computer hardware repair experience.
• Experience with computer hardware repair and teardown.
• Ability to learn new software quickly and adapt to data center environments.
• Professional communication, written and verbal.

Responsibilities

• Understand the overall ticket management process.
• Pull required inventory as defined by the inventory process with accuracy.
• Update inventory systems as required.
• Start to understand, learn, and apply server repair methods to data center equipment.
• Physically assist in moving and racking equipment as directed for special projects.
• Other tasks as required by management.

Skills

Hardware repair experience

Computer hardware knowledge

Multi-tasking

Communication skills

Quick learner

Self-motivated

HS Diploma or GED

Pursuing higher degree (Associate/B.A)

Education

HS Diploma or GED

Associate or Bachelor's degree pursuing

Job description

As a Data Center Technician I, you will be working alongside Data Center Leads in supporting installs, troubleshooting, and maintaining servers, networking equipment, and cabling.

• Understand the overall ticket management process
• Pull required inventory as defined by the inventory process with accuracy
• Update inventory systems as required
• Start to understand, learn, and apply server repair methods to data center equipment
• Physically assist in moving and racking equipment as directed for special projects
• Other tasks as required by management

Skills

• HS Diploma or GED
• Associates or Bachelor's degree, OR working towards an Associate or Bachelor's degree a plus
• 1+ years of computer hardware repair experience
• Basic knowledge of or hands-on experience with computer hardware /repair
• Ability to learn new software quickly
• Professional communication skills, both verbal and written
• Self-motivated, professional, and strong attention to detail
• Ability to multi-task